Dock Worker - Tackle, Tennis, Running, Inline & Riding Warehouse - Alpharetta, GA

Warehouse Associate

We're more than an e-commerce retailer - we're a destination for athletes, adventurers, and sports enthusiasts. Sports Warehouse offers a carefully curated selection of gear and equipment across tennis, pickleball, padel, running, bass fishing, equestrian sports, ice and roller hockey, inline skating, roller derby, and skateboarding. Our goal is simple: help every customer find the right products with expert guidance, exceptional service, and a shopping experience that keeps them coming back.

Behind every order is a team committed to getting it right. Our warehouse associates keep operations running smoothly by receiving inventory, fulfilling orders with accuracy, and preparing every shipment with care. Their attention to detail and efficiency ensures our customers receive the products they need on time and ready for their next adventure.

We're looking for dependable, motivated people who thrive in a fast-paced environment and are committed to quality in everything they do. Join a team that values collaboration, continuous improvement, and delivering an outstanding experience for every customer, every order, every day.

Purpose of Position:

• Maintain the efficient workflow of the receiving docks through loading and unloading trucks/trailers and baling/stocking cardboard.
• May be required to pick and pack customer orders if workload is light at the dock.

Duties and Responsibilities:

Loading Trailer

• Load boxes from outbound belts and carts efficiently into the outbound trailer(s).

Unloading Trailers

• Unload inbound packages from the UPS trailer and sort packages by Warehouse, Department, and Purchase Order. Assist in the unloading of freight trucks as directed.

Baling Cardboard

• Collect broken down cardboard from various locations around the warehouse and use the cardboard baler to create bales.

Restocking Cardboard

• Coordinate with forklift operators to restock the box reserves for each box size.

Picking and Packing

• Pick product for customer orders per set procedures, with accuracy and efficiency.
• Pack customer orders and assist with the essential functions of order fulfillment.
• Select packing materials appropriate for safe shipping of the product and cost effectiveness.

General Warehouse Duties

• Complete tasks promptly and efficiently to meet operational goals.
• Take breaks as required and accurately log all breaks on timecard. Resume work duties upon clocking in for shifts/returning from breaks.
• Ensure a safe, clean and organized work environment by keeping work areas free of clutter and debris.
• Adapt to busy periods by assisting coworkers and maintaining team flexibility.
• Continuously enhance skills, procedures and knowledge relevant to the role.
• Perform routine cleaning and preparation tasks to support warehouse operations (e.g., managing waste, breaking down boxes, handling products).
• Undertake other necessary warehouse duties as required for the smooth operation of Sports Warehouse.

Requirements:

• Proficient in Microsoft Office Suite.
• Demonstrate ability to learn new software applications.
• Communicate clearly and professionally during conversations.
• Demonstrate active listening skills.
• Approach problem-solving with creativity and innovation.
• Exhibit a professional demeanor in all interactions.
• Interpret and execute written and verbal instructions accurately.
• Follow directions well and gain clarification as needed.
• Adapt to new circumstances and execute multiple tasks and deadlines.
• Excellent organizational skills.
• Maintain focus and attention to detail effectively.
• Work independently and remain motivated.
• Recognize when to seek assistance and collaborate effectively.
• Foster a positive attitude and strong work ethic, contributing actively within a team.
• Maintain a standard of conduct that will maintain an orderly and productive workplace.
• Uphold standards of safety and cleanliness in the work environment.
• Practice good judgement in actions and decision making.
• Abide by all Sports Warehouse policies and procedures.
• Demonstrate a sense of pride in your work and represent Sports Warehouse in a favorable manner.
• Other duties deemed necessary to support daily operations of Sports Warehouse.

Supervisory Responsibility:

This position has no direct supervisory responsibility.

Work Environment:

This role involves working in a fast-paced warehouse environment and requires routine use of standard warehouse equipment for warehousing/shipping products. This includes, but is not limited to, rolling carts, hand scanners, tape guns, box cutters, cardboard boxes, ladders, hand trucks, pallet jacks etc. Additionally, position requires use of tablets/computers. The use of racquet stringing machines and related tools/supplies may also be required to support the needs of the business.

Physical Demands:

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation.

• Frequently move throughout the building to perform essential job duties, including standing, walking, bending, twisting, reaching, stooping, kneeling, crouching, and occasional climbing. This position involves continuous active movement and requires remaining in a stationary standing position for extended periods of time.
• Regularly use hands, wrists, fingers, and arms to handle, sort, pack, organize, and move products, tools, and equipment, including repetitive motion activities and racquet stringing or service-related tasks as assigned.
• Regularly operate computers, tablets, handheld scanners, warehouse management systems, and other technology or equipment necessary to complete assigned duties accurately and efficiently.
• Communicate effectively to exchange information, coordinate workflow, and support operational and safety needs.
• Maintain close visual attention to detail when identifying products, processing inventory, fulfilling orders, inspecting merchandise, reading labels or screens, and performing warehouse or racquet service tasks.
• Regularly lift, carry, push, pull, and move items weighing up to 25 pounds; occasionally lift or move items weighing 2550 pounds; and infrequently lift or move items weighing 50 pounds or more.
• Team lifting or the use of mechanical assistance may be required or encouraged for heavier, oversized, or awkward items in accordance with company safety practices.
• Work in a fast-paced warehouse environment that may include varying temperatures, moderate noise levels, moving equipment, and frequent interaction with warehouse machinery and operational traffic.
• Ability to work a scheduled shift and maintain regular attendance in accordance with company policies.
• Ability to adapt to changing job duties and business needs.

Other Duties:

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.