Hotel Operations Supervisor

Mohegan Pennsylvania

Hartford, CT

# Hotel Operations SupervisorApplylocations: Uncasville, CTtime type: Full timeposted on: Posted Todayjob requisition id: R-08565**JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES****IF YOU ARE AN EXISTING TEAM MEMBER,** **PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE**Job Description**Position Summary:**This position is responsible for assisting with the supervision, direction and on going training of the Front Desk, Concierge, VIP Check-In and Bell Services staff.**Primary Duties and Responsibilities:** includes but not limited to:* Assists in the hiring, scheduling, training, evaluating and counseling of the Front Desk, Concierge, VIP Check-in and Bell Services staff* Addresses all Guest concerns in a timely manner* Ensures back-up reports are run and documents are current* Runs and reviews Manual over-ride report and room revenue potential* Responsible for the completion of the over the credit and non-zero reports* Completes the preparation, arrival and departure of all corporate, convention and bus groups* Monitors employee and guest interactions according to the WOW Customer Service Standards by conducting surveys of customer service levels through LRS and tracking the results* Monitors the accurate completion of daily room blocking (i.e. deposits and accessible rooms)* Processes due-outs and express checkouts daily, and in a timely manner, to ensure maximum availability of rooms on the hotel rack* Performs the daily date-roll process, including posting of room and tax, disputes, suspense, batching of telecheck machines and reporting functions**Secondary Duties and Responsibilities:*** Assists guests in making dinner and spa reservations as well as transportation needs* Keeps staff aware of the Current Guest Service Scores and develops ways to increase them* Performs pre-shift meetings on an hourly basis to keep staff informed of changes**Minimum Education and Qualifications:*** High School Diploma or equivalent* Two years of hotel front office experience in a high volume, complex casino/hotel environment or four or five star luxury hotel**Competencies:** Incumbent will master the following competencies while in this position:* Excellent written and verbal communication skills* Strong organizational and multi-tasking skills and the ability to delegate tasks* Basic computer skills in Microsoft Word, Excel and Outlook* Knowledge of LMS, LRS, HMS, RPOS, Lodgenet, Bar tech, Espresso, Hotel paging system, Telecheck, Time Lox/DC Onesystems and any other software system used in Hotel Operations* Extensive knowledge of the property and local areas and destinations* Possesses a high level of maturity to deal with the most discriminating guest requests and requirements* Knowledge of the Mohegan Tribal Employment Rights Ordinance (TERO) as it relates to employment**Training Requirements:*** Knowledge of Mohegan Sun corporate and department policies and procedures* Must attend all appropriate Human Resources Supervisor Training classes**Physical Demands and Work Environment:*** Office work environment* Must be able to stand, reach, bend or sit for extended periods of time* Must be able lift up to 100 lbs.* Must be able to work various shifts and flexible hoursThis is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. Mohegan Sun reserves the right to make changes to the above job description whenever necessary.Work Shift:Regular
J-18808-Ljbffr Mohegan Pennsylvania

Apply

Vacancy posted 3 days ago

Similar jobs that could be interesting for youBased on the Hotel Operations Supervisor in Hartford, CT vacancy

Field Operations Supervisor
...ICES: Data, Discovery, Better Health is seeking a Supervision professional to oversee multiple projects, ensuring safe operations, quality workmanship, and customer satisfaction daily. You will manage Foremen and technicians, coordinate materials and equipment, and enforce...
Suggested
ICES: Data, Discovery, Better Health
Newington, CT
1 day ago
Operations Supervisor, Airframe & Powerplant (A&P) - Overnight Shift
...Operations Supervisor, Airframe & Powerplant (A&P) - Overnight Shift Your next opportunity in aerospace could be just one conversation away. Bombardier is hiring skilled talent in aircraft maintenance, structures, quality, and operations. In-Person Hiring Event New...
Suggested
Permanent employment
Local area
Shift work
Night shift
Weekend work
Bombardier
Hartford, CT
6 days ago
Sr Contract Manager - OPS
$84.63k - $112.84k
...innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today....
Suggested
Full time
Contract work
Temporary work
Work at office
Remote work
Lumen
Hartford, CT
3 days ago
Operations Supervisor
$84k
Job Description The Operations Supervisor assists the Operations Manager I and II and/or Sr. Operations Manager I and II manage the operations and personnel for a shift of a particular location. The Operations Supervisor may have supervisory duties of employees on a shift...
Suggested
Full time
Work at office
Local area
Shift work
Ryder
Hartford, CT
2 days ago
Pathways Operations Manager Intern - Summer 2027
$135k - $162k
...Description Join Amazon's Pathways Operations internship and tackle real-world operational challenges at one of our dynamic facilities. Over 12 weeks, you'll be embedded within a state-of-the-art Fulfillment Center, Sort Center, Delivery Station, or Amazon Air site,...
Suggested
Full time
Summer work
Internship
Summer internship
Immediate start
Amazon
Hartford, CT
2 days ago
Operations Manager-Hartford, CT
$65k
...Position Title: Operations Manager-Hartford, CT Location: Hartford, CT, USA Req. ID: 307 Primary Objective: Responsible for supporting the sales and install teams as part of a 5-star customer experience: Team and Customer Safety...
For subcontractor
Work at office
Local area
Lifeway Mobility Holdings LLC
Hartford, CT
8 days ago
Life Sciences - Process Blueprint Senior Manager
...This role is the primary design thinker for the engagement — mapping how work gets done today, designing the future-state human + AI operating model, and ensuring every reinvention initiative builds to a consistent, high-quality blueprint. This role sits at the...
Live in
Work at office
Local area
Immediate start
Accenture
Hartford, CT
3 days ago
Remote Operations Program Manager — Talent Acquisition & Training
...Wayfair is seeking an Operations Program Manager to oversee recruitment and training processes, drive adoption of tools like Greenhouse and LinkedIn, and lead efforts to optimize the candidate experience. You will partner with Talent Acquisition leaders to design programs...
Remote work
Wayfair
Hartford, CT
10 hours ago
Contracts Manager (Remote)
$107.5k - $204.5k
...and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the...
Contract work
Temporary work
Work experience placement
Work at office
Remote work
Work from home
Relocation package
Flexible hours
RTX
Hartford, CT
5 days ago
OPERATIONS SPECIALIST
...OPERATIONS SPECIALIST Do you have what it takes to lead in the heart of Naval combat? As an Operations Specialist, you will serve as a supervisor and leader in the top−secret Combat Information Center. From the ocean surface, to outer space, you have a complete picture...
Full time
Part time
Worldwide
Overseas
Night shift
U.S. Navy
Hartford, CT
2 days ago
International Payroll Operations Lead
$77.22k - $132.38k
...International Payroll Operations Lead Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation...
Full time
Local area
Immediate start
Remote work
Work from home
Home office
Siemens
Hartford, CT
5 days ago
HR Reinvention Industry & Process Advisor Manager, Life Sciences
...performance frontier of HR on two dimensions: supporting growth and productivity in the business, and transforming how the HR function operates. Drawing on proven platforms, deep technology ecosystems, and integrated services, we redesign HR to be faster, smarter, and built...
Live in
Work at office
Local area
Shift work
Accenture
Hartford, CT
3 days ago
Talent & Workforce Industry & Process Advisor Manager, Banking
...workforce expertise with business strategy, data, Talent Intelligence, and hands-on AI fluency to redesign work, talent processes, and operating models.You understand that AI changes more than HR technology—it changes work itself. You help clients determine which work should...
Live in
Work at office
Local area
Accenture
Hartford, CT
3 days ago
Contract Manager
$103k - $156k
Come work as a Contract Manager at Volkswagen, where strong Continuous Learning skills are noticed and genuinely valued. Frame it as Volkswagen trusting your 6 years with $103,000 - $156,000, a general mandate, and the room to grow into leadership. Key Responsibilities...
Contract work
Temporary work
Live in
Volkswagen
Hartford, CT
5 days ago
Fiscal/Operations Manager
$103.69k - $141.39k
Introduction The Connecticut State Library (CSL) is currently accepting applications for a Fiscal/Operations Manager (State Program Manager) in Hartford. WHAT WE CAN OFFER YOU Visit our State Employee Benefits Overview page!Professional growth and development opportunities...
Full time
Temporary work
Apprenticeship
Work at office
Local area
Immediate start
Monday to Friday
All shifts
Shift work
Day shift
State of Connecticut, USA
Hartford, CT
1 day ago
Supervisor, Substation Operations
$126.82k - $140.91k
...equipment. Analyzes historical inspection, maintenance, test and operational data to establish appropriate maintenance requirements for... ...the equivalent related experience is required. Experience: Supervisor: Five (5) to ten (10) years of experience is required Experience...
Contract work
For contractors
H1b
Work at office
Local area
Shift work
Eversource Energy
Hartford, CT
2 days ago
Operations Manager
$21.94 - $35.94 per hour
...Operations ManagerWe're building a world of health around every individual — shaping a more connected, convenient and compassionate... ...'s crewEffectively communicate information to store crew and supervisors in an open and timely mannerSupport Store Manager with actions...
Hourly pay
Full time
Temporary work
Flexible hours
Shift work
Night shift
Weekend work
Day shift
Early shift
Oak St. Health
West Hartford, CT
1 day ago
Head of Operations
...play, and is changing the landscape of how a successful brand looks and acts. The Opportunity We are seeking a Head of Operations to run the end-to-end supply chain: production purchasing, demand forecasting, inventory management across all locations, and...
Full time
Local area
Remote work
Flexible hours
Little Saints
Hartford, CT
2 days ago
Operations Supervisor
$61k - $82.1k
...family—a Fortune 100 company and the world's leading off-price retailer.The Opportunity: Grow Your Career.Total responsibility for operating an efficient, productive and safe department, while meeting or exceeding daily production requirements within the Distribution...
Temporary work
Local area
Home office
Shift work
The TJX Companies , Inc.
Bloomfield, CT
1 day ago
Director, Operations
...Vixxo is seeking a Director, Operations to sit in our Bloomfield, CT office. Position Summary The Director, Operations is responsible for the strategic oversight and operational management of a business unit within Vixxo. This will consist of multiple customers...
Contract work
Work at office
Vixxo
Hartford, CT
2 days ago
Operations Manager
...for more details. OVERVIEW The Level99 team is seeking a Venue Operations Manager who will play an integral part in the Level99... ...development of the Operations leadership team including all hourly supervisors Work with the F&B, Entertainment and Learning and Development...
Hourly pay
Work at office
Local area
Flexible hours
Shift work
Night shift
Level 99
Hartford, CT
2 days ago
Director of Operations
...Executive Leader for Regulated Manufacturing OperationThe successful candidate will lead a complex, high-mix, regulated manufacturing operation through operational transformation and sustained growth. This executive leader will serve as the de facto site leader with full...
CiresiMorek
Hartford, CT
1 day ago
Director of Operations
...performance marketing agency, and weve outgrown the way we run. We run a lot through the founder. Decisions, priorities, and the operating rhythm all route back to the top. That worked for 30 people. It will not work at 100. Were hiring the person who owns the operating...
Remote work
Taikun Digital
Hartford, CT
4 days ago
Operations Manager
$21.94 - $35.94 per hour
...Operations Manager We're building a world of health around every individual — shaping a more connected, convenient and compassionate... ...Effectively communicate information to store crew and supervisors in an open and timely manner Support Store Manager with actions...
Hourly pay
Full time
Temporary work
Flexible hours
Shift work
Night shift
Weekend work
Day shift
Early shift
Oak St. Health
West Hartford, CT
2 days ago
Operations Manager
$104k
...Operations Manager Murphy Road Recycling Position Summary: The Operations Manager is responsible for managing the daily operations... ...inspections and a preventative maintenance program with supervisors/employees. Conducts, contributes, and/or attends periodic...
Full time
Temporary work
Work at office
Local area
Murphy Road Recycling
Hartford, CT
1 day ago
Field Operations Manager
$75k - $80k
...Field Operations ManagerThe Field Operations Manager is responsible for the day-to-day operation and administrative activities at multiple... ...buildings within the district. Leads Project Managers and Supervisors to ensure conformance to contract requirements. Develops and...
Price work
Contract work
Local area
ABM Industries
Hartford, CT
2 days ago
AI-Enabled Process Consultant / Manager / Senior Manager
...recommendations. You're developing real expertise in your domain and a point of view on how AI and automation can change the way it operates. You're comfortable working with structured guidance while taking on more with each engagement. You understand that designing how...
Work experience placement
Live in
Work at office
Local area
Accenture
Hartford, CT
3 days ago
Seasonal Operations Associate
...Our Seasonal Operations Associates are at the core of our customers' experience. Friendly, outgoing and naturally driven, they are enthusiastic brand ambassadors who tend to love our amazing associate discount! A fan of all things home, their enthusiasm brings a level...
Part time
Seasonal work
Local area
Flexible hours
Night shift
Weekend work
Weekday work
Crate&Barrel
West Hartford, CT
4 days ago
Seasonal Operations Associate
...Seasonal Operations Associate We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to...
Part time
Seasonal work
Local area
Flexible hours
Night shift
Weekend work
Weekday work
Crate and Barrel
West Hartford, CT
1 day ago
Senior Operations Associate
$151.9k - $178.7k
...get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase. As a Senior Operations Associate on the Coinbase Infrastructure team, you'll own the operational engagement for DevPG's most strategic and high-growth...
Local area
Coinbase
Hartford, CT
2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Hotel Operations Supervisor. Be the first to apply!