Financial Aid Administrator

Job Description

Job Description

Title: Financial Aid Administrator

Employee Classification: Financial Aid Administrator

Campus: University of North Texas

Division: UNT-Enrollment Management

SubDivision-Department: UNT-Financial Aid & Schol-Gen

Department: UNT-Financial Aid-164860

Job Location: Denton

Salary: Salary Commensurate with Experience

FTE: 1.000000

Retirement Eligibility: TRS Eligible

About Us - Values Overview

Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and University of North Texas Health Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.

We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.

Learn more about the UNT System and how we live our values at

Department Summary

The Financial Aid & Scholarships (FAS) Office is committed to helping students achieve their educational goals by providing effective and meaningful financial aid assistance. FAS is responsible for processing financial aid applications, administrating various financial aid programs, and providing financial aid counseling to students and their families.

Position Overview

This position will assist with the administration of various scholarship programs to ensure the accurate, timely, and compliant awarding of aid. This employee will serve as a primary contact for campus partners regarding UNT scholarship administration. The ideal candidate will be highly organized, work well within a team as well as independently, and be able to manage multiple projects at once.

Minimum Qualifications

Bachelor's in related field, three years in student services or related roles. Equivalent education, training, experience accepted. Must maintain good standing on federal student loans, grant NSLDS access for hire & continued employment.

Knowledge, Skills and Abilities

- Proficiency in Microsoft Office.
- In-depth knowledge of financial aid processes, policies, and procedures or ability to quickly assimilate.
- Ability to problem solve, multitask, and organize in a fast-paced, collaborative environment.
- Ability to communicate effectively.
- Develops and maintains effective working relationships.

Preferred Qualifications

-Three years experience working within a financial aid office.
-Knowledge of federal and state rules and regulations regarding the administration of financial aid.
-Integrity, honesty, and responsibility with a desire to contribute to a team.
- Experience working with all levels of management.
- Excellent customer service skills. Strong written and oral communication skills.
-Proven ability to work under pressure with minimal supervision.
-Excellent problem solving skills.
-Strong attention to detail.
-Strong presentation skills.
-Strong organizational skills and ability to simultaneously execute multiple projects.
- Strong critical thinking skills.
- Excel and data analysis experience.

Required License/Registration/Certifications

As a condition of hire and continued employment, must be in good standing on all federal student loans and must grant permission for the office to access the National Student Loan Data System (NSLDS) to verify such standing.

Job Duties

• Process scholarship awards to ensure accuracy, efficiency, and compliance with applicable federal, state, and institutional rules and regulations. 
• Provide customer service and guidance to students, families, and campus partners regarding scholarship opportunities, eligibility, and related processes. Serve as pointofcontact for indepth scholarship questions. -
• Responsible for reviewing and completing quality controls related to scholarship and financial aid administration.
• Maintain and apply knowledge of federal, state, NCAA, and institutional rules and regulations regarding the administration of scholarships and financial aid. Monitor federal, state, NCAA, and institutional aid administration updates for impact to processing and/or customer service provided. Provide feedback and recommendations to supervisor regarding scholarship and related policies and procedures to help develop and maintain best business practices. 
• Assist in documentation of scholarship policy and procedures to include stepbystep training guides. Provide training related to scholarship processes for coworkers and colleagues. 
• Participate in outreach initiatives that promote awareness of scholarships and other forms of financial assistance. Assist with creation of presentations. Conduct presentations as assigned. 
• Assist with officewide tasks such as aid adjustments and customer service inquiries during peaktimes. 

Physical Requirements

Communicating with others to exchange information.

Environmental Hazards

No adverse environmental conditions expected.

Work Schedule

Monday through Friday, 8-5pm, with occasional nights/weekends.

Driving University Vehicle

No

Security Sensitive

This is a Security Sensitive Position.

Special Instructions

Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted. 

Benefits

For information regarding our Benefits, click here.

EEO Statement

The University of North Texas System is firmly committed to equal opportunity and does not permit –and takes actions to prevent – discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding.