Express Care Medical Director, Mass General Brigham/ Pioneer Valley (Northampton)

Express Care Medical Director – Mass General Brigham/ Pioneer Valley

Mass General Brigham Medical Group (MGB MG) is seeking an experienced, Board-Certified Physician leader to serve as Medical Director, Express Care in the Pioneer Valley region of Massachusetts. This leadership role provides oversight of up to four Express Care centers across the Pioneer Valley region and plays a key role in advancing clinical excellence, operational performance, quality, safety, and strategic growth. Join our team and enjoy a flexible schedule in a collaborative, team‑based care environment with excellent compensation. This role offers the chance to apply your clinical skill set in a fast‑paced setting, where you will care for a wide range of patients presenting with highly acute illness, injury, or in need of a procedure.

The Medical Director will collaborate closely with physicians, advanced practice providers, and operational leaders to ensure the delivery of high‑quality, patient‑centered care while supporting the continued expansion and development of our Urgent Care network.

What You’ll Do

• Provide clinical leadership and oversight for up to four MGB Medical Group Express Care locations.
• Partner with operational and clinical leaders to advance quality, patient safety, patient experience, and performance.
• Supervise and mentor Physicians, Lead APPs, and APPs.
• Support provider recruitment, onboarding, training, and professional development.
• Develop and implement clinical policies, protocols, and best practices.
• Monitor quality metrics, patient experience, and regulatory compliance.
• Contribute to strategic planning, service line growth, budgeting, and operational initiatives.
• Partner with Revenue Cycle and administrative teams to ensure documentation, coding, and billing compliance.
• Foster a culture of teamwork, continuous improvement, and clinical excellence.

Qualifications

• MD or DO from an accredited medical school.
• Completion of an accredited residency program.
• Board Certification in Emergency Medicine, Family Medicine, or Internal Medicine‑Pediatrics.
• Unrestricted Massachusetts medical license (or ability to obtain).
• Current DEA certification.
• Prior leadership experience in Urgent Care, Emergency Medicine, or ambulatory care settings strongly preferred.

Schedule & Location

• Full‑time (70% clinical) & (30% Administrative/leadership position).
• Opportunity for Hybrid work model with potential flexibility to provide clinical and administrative support across multiple locations.
• Monday through Friday schedule with occasional evenings, weekends, and extended hours as needed.
• Current Express Care locations include: Northampton, Southampton, Amherst & Greenfield.
• Monday to Friday: 8:00 am to 8:00 pm.
• Saturday & Sunday: 9:00 am to 5:00 pm.

Why Choose Mass General Brigham

• A competitive salary with a transparent and rewarding compensation plan.
• A comprehensive benefits package, including health insurance, retirement plans, and malpractice coverage.
• Flexible work schedules to meet your personal and professional needs, with options for both full‑time and part‑time roles.
• Dedicated after‑hours and weekend call support, ensuring a sustainable work environment.
• Eligibility for the Public Service Loan Forgiveness (PSLF) program as part of our not‑for‑profit, 501(c)(3) designation.

About Us

Mass General Brigham is a leader in healthcare innovation, comprising 16 member institutions, including world‑class academic medical centers, specialty and community hospitals, and a robust physician network. With over 1,180 physicians and 534 Advanced Practitioners across 78 locations, we are dedicated to transforming patient care. At Mass General Brigham, our patients come first.

Ready to Make a Difference?

Explore the opportunity to practice in a dynamic, patient‑focused environment while enjoying the benefits of a supportive, community‑based setting.

For more information about this role or other opportunities within our network, please contact:
Melissa Smith, Physician Recruiter
Email: View email address on apply.placed-app.com

Remote Type: Onsite
Work Location: 30 Locust Street
Scheduled Weekly Hours: 40
Employee Type: Regular
Work Shift: Day (United States of America)

EEO Statement

1920 Mass General Brigham Medical Group Western Massachusetts, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at View phone number on apply.placed-app.com.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half people‑focused, half performance‑focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.