Hospitality Associate

Job Description:

At Whitman Hill, we believe wine is more than a drink—it’s a story, a connection, and an experience. Nestled in the rolling hills just north of Zillah WA, our tasting room is a place where guests discover our estate wines, take in the tranquil vineyard landscape, and feel like part of our family.
We’re currently seeking a Part-Time or Full-Time DOE, Hospitality Associate for our Zillah Estate Tasting Room. Someone who brings energy, warmth, and leadership to every interaction. Someone who loves connecting with people, sharing your knowledge of fine wine, and can make every guest feel seen, celebrated, and inspired. Someone who is passionate about growing with our team and developing their skills with the goal of moving into a management or leadership role. This is an opportunity for someone who is eager to take on increasing responsibility, learn all aspects of winery hospitality, and build a rewarding career with us.

What You’ll Do:
•  Lead engaging, educational, and unforgettable wine experiences for our guests and members
•  Share Whitman Hill’s story, winemaking philosophy, and membership benefits with confidence and enthusiasm
•  Assist with tasting room operations, including setup, cleanup, food preparation, order fulfillment
•  Tell the story of our wines, vineyard, and hospitality through engaging social media content
•  Provide support for winery events, including member releases, fundraisers, music events, blending experiences and winemaker dinners
•  Handle transactions, reservations, and guest communications with professionalism and warmth
•  Be able to lift 50lbs (wine cases!) and stand for extended periods of time
•  Provide top-notch customer service-whether in-person, by phone, or via email-to build lasting relationships

Who You Are:
•  You have a passion for wine & hospitality
•  You have strong communication and sales skills with the ability to connect with guests
•  You’re POS system savvy and can comfortably handle transactions with accuracy
•  Have a strong understanding of social media platforms with the ability to create engaging, on-brand content
•  You are flexible, organized, and available weekends, holidays, and events
•  You have reliable transportation
•  You’re able to come to work each day with heart, energy, and a smile that’s contagious

Why Join Us:
•  Competitive Pay: Hourly DOE + tips + membership incentives + bonuses + commission
•  Be part of a tight-knit team where we’re passionate about what we do
•  Enjoy exclusive employee perks, discounts on wine and merchandise
•  Work in a picturesque wine country setting

Ready to Join Us? Apply now!

Send your resume and a short note about why Whitman Hill excites you. Come help us make every guest experience a moment to remember!

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