Telecom Client Technician

Overview ViaPath is looking for a Telecommunication Technician 3 (Site Admin Technician 3) to join the Field Services team. Under the direction of the Field Service Manager, but working largely independently without and/or limited direct supervision, provide remedial repair haoarthes preventive maintenance, and system reliability services. Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory. This position will be based at the client site in Watonga, OK. Responsibilities Serve as a positive Ambassador representative for ViaPath when meeting with customers and clients – clearly demonstrating “Service Excellence” Responsible for overall service of ViaPath products at assigned customer sites and willing to assist the customer at all times Prioritizing and planning of assigned service calls Communicating updates associated with assigned service calls Escalating problems when]; >**(Truncated to maintain response length)** #J-18808-Ljbffr