Regional Training & Operations Technician

Overview Veolia Group is a global leader in environmental services, operating across five continents with nearly 218,000 employees, specializing in water, energy, and waste management. Veolia Water Technology brings together a dedicated team to tackle challenges related to water scarcity, quality, productivity, and energy, pursuing a sustainable future. Position Summary This position is responsible for operating multiple Veolia contracted client water and wastewater facilities. The primary purpose is to cover vacations and absences at existing facilities, assist in the training and development of local operations teams, and serve in a support role at new account start-ups. The role includes assisting with the overall operation and maintenance of accounts in the region, process changes to meet compliance, troubleshooting processes and equipment, maintenance (routine, reactive, and preventive), process and compliance sampling, laboratory testing, and writing and distributing a daily shift report. Between assignments at designated accounts, the role involves developing training resources for general water and wastewater industry knowledge and site-specific treatment training for technicians in the region. This position requires significant travel, ranging from 1–2 weeks away from home at a time to extended periods, including up to a month in extenuating circumstances. Essential Operational Duties and Responsibilities Maintain complete operational coverage of Veolia-operated facilities in the designated region during vacations and unplanned absences. Coverage may include day and night shifts, requiring schedule flexibility. Develop local technicians within the region through in-person training visits, development of electronic training materials and resources, and directing training efforts. Provide additional training for new technicians as they are hired. Ensure industry standards and best practices are used at Veolia-operated facilities, including recordkeeping, lab testing procedures, operational practices, and preventative maintenance. Support new account start-ups by working with the SWOT team to develop operational tasks, procedures, and goals, and by training newly hired technicians. Provide knowledgeable support to troubleshoot process issues and encourage proactive decision-making by local technicians. Operate and control electric motors, pumps, and valves to regulate flow into the wastewater treatment plant. Collect and test wastewater samples to determine concentration levels and impurities at the designated frequency. Maintain accurate records of client data such as chemical residuals, water turbidity, and water pressure. Comply with Veolia safety programs and parameters. Analyze lab data to identify potential treatment issues and implement process changes to prevent non-compliance. May compile data for the Environmental Protection Agency or state regulatory bodies. Coordinate with other operators to maintain wastewater treatment equipment and consult with multiples and Veolia management on treatment decisions. Essential Maintenance Duties and Responsibilities Coordinate with multiple teams to schedule third-party maintenance for projects outside Veolia’s scope. Complete all preventative maintenance as defined, documenting PM activities such as changing filters, changing oil, greasing bearings, recording temperatures, and exercising valves. Complete or assist with minor maintenance projects to keep the facility operating effectively, including equipment repairs and replacements (e.g., pumps, valves, piping). Complete or assist with intermediate maintenance projects, such as replacing seals and salvaging equipment components to maintain plant performance. Supervisory Responsibilities Provide support and leadership to fellow operators, including off-shift coverage when needed and 24/7 availability to operators and management. Communicate regularly with the Veolia Account Manager regarding plant operation, compliance, maintenance, and personnel issues. Direct the daily operation and maintenance of the wastewater plant to ensure compliance, including process changes, chemical feed rates, and sampling for evaluation. Provide training or facilitate training of operators for all facets of operation and management of the wastewater facility, and create facility-specific SOPs. Maintain clear verbal and written instructions on operation and maintenance; optimize plant operation to improve efficiency and reduce costs. Innovation / Planning / Budget Develop creative improvements to processes related to job responsibilities and independently schedule workload. Manage inventories including lab supplies, consumables, and equipment parts; note that this role does not have budgetary responsibility. Develop creative ideas to improve wastewater plant operations and manage maintenance program inventories and parts. Decision Making Assignments are based on expected results, due dates, and procedures; make process changes based on lab data to correct compliance issues or improve treatment. Exercise independent judgment on typical problems; unusual matters are escalated to the supervisor. Discuss significant issues with the account manager to ensure actions are compliant with contract; evaluate skills of other operators to assign tasks and manage inventories and waste disposal. Communicate with client and Veolia management regularly about training progress and site operations. Qualifications General Education And Experience Requirements High school diploma or equivalent required. Proficiency with Microsoft Office or Google equivalents. Strong mechanical aptitude and communication skills, both verbal and written, required. Willingness to learn and follow instructions on wastewater treatment processes. Operational experience with site-specific equipment preferred. 3+ years of wastewater treatment plant operations or related field experience; ability to build and maintain a team mentality. Prior experience in traveling roles preferred. Working Conditions The work environment includes a wastewater treatment plant and outdoors, with exposure to weather, chemicals, noise, and other hazards. May require lifting up to 75 pounds, climbing ladders, and working in confined spaces. Willingness to work day and night shifts, including 12-hour shifts as needed, and to be available for emergency call-ins or phone support. EEO and Additional Information All information will be kept confidential according to EEO guidelines. Veolia is an equal opportunity employer and does not discriminate. ATS notes and unsolicited resumes are not accepted from external recruiters. Applicants must be eligible to work in the U.S. without sponsorship where required. #J-18808-Ljbffr Veolia | Water Tech