Billing Specialist I

Location: MA RB Main Office, 84 Tosca Drive, Stoughton, MA 02072, USA Peak Utility Infrastructure is an integrated engineering and construction company that serves the Electric, Natural Gas, and Telecommunications industries. We provide a full suite of engineering, construction, operations, and maintenance services, including repair, replacement, maintenance, and installation of natural gas, telecommunications, and electric infrastructure through our operating subsidiaries: SiteWise, Kelly Cable, Riley Brothers, 5 Star Electric, Superior Hydrovac and Superior Pipeline Services. Core Values: Guided by Safety. Focused on Communities. Powered by Care Classification: Non-Exempt Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Billing Specialist works directly with the Operations teams to create work packets, enter projects into Vista, and perform partial or final billing. This includes working with the General Managers and Supervisors to provide information, follow up on questions and assistance as needed. This position also uses customer systems to obtain work orders and process billing, works directly with customers as questions and issues are identified, and follows up as needed with the GM's, Supervisors and/or customers. It might also require telephones, to take messages and direct calls as needed. Utilizes Excel and Adobe proficiently. Roles and Responsibilities Maintain filing and spreadsheets (Knowledge of Excel a MUST) Track work orders internally and by subcontractors Create office files for work orders Download work order plans from customer software and save them into an online work order file Create field files for jobs. File and route appropriately Work directly with customers Hand off both office file and field file Enter customer approved invoices into company software system Answer telephone messages and direct calls as needed Update customer systems Perform other duties as assigned Success Factors Approachable, welcoming and personable personality Detail-oriented, professional and have excellent written and verbal communication skills Proficiency with Microsoft Office (Word, PowerPoint, Excel, Outlook) Proofreading ability Soft analytical skills Experience and Education Adobe/Excel knowledge and experience required. Basic usage and proficiency is required. Display sound judgement Minimum of a High School diploma or GED Additional Requirements / Licenses / Certifications Possession of, or ability to obtain, a valid State of Residence Driver’s License is required within two weeks of employment. Candidates must pass criminal and Motor Vehicle Record (MVR) background checks and pass a pre-employment drug screen. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr