IT Scrum Master

IT Scrum Master

Lincoln Investment recognized as one of Philadelphia's Top Workplaces for over ten years, is an independent broker dealer and registered investment advisor that offers brokerage, investment advisory and other financial services. Lincoln has over 1,000 financial advisors nationwide and we serve over 350,000 clients representing over $36 billion in assets. We are a majority family-owned financial services firm that regards our employees as integral players in our continuous growth. Lincoln Investment's success is built upon our dedication to helping people retire well and promoting a work environment that fosters success. Our financial strength and profitability are natural results of "helping people, having fun, and enjoying success." Lincoln Investment offers a competitive compensation and benefits package. Our Home Office is conveniently located in Fort Washington, PA, just outside of Philadelphia.


Role Summary: The Scrum Master supports one or more Agile teams by facilitating Scrum ceremonies, enabling effective delivery, and helping teams continuously improve how they work. This role partners with Product Owners, Engineering, and stakeholders to promote transparency, remove impediments, and foster predictable, sustainable delivery.

Key Responsibilities

Scrum Facilitation & Team Support

• Facilitate core Scrum ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives.
• Ensure ceremonies are focused, time-boxed, and aligned to Scrum best practices.
• Support the team in understanding and applying Agile principles and practices.

Impediment Removal & Flow

• Identify, track, and help remove impediments impacting team delivery.
• Proactively surface risks, blockers, and dependencies that may affect sprint commitments.
• Partner with the Product Owner and Engineering to support healthy flow of work.

Delivery & Execution Support

• Support sprint execution by reinforcing commitments and sprint goals.
• Monitor basic delivery metrics (e.g., sprint completion, throughput, carryover) to identify trends and improvement opportunities.
• Encourage predictable delivery and sustainable pace.

Collaboration & Communication

• Partner closely with the Product Owner to support backlog readiness and planning activities.
• Facilitate communication within the team and across dependent teams as needed.
• Provide clear status, risks, and observations to stakeholders and leadership when appropriate.

Continuous Improvement & Coaching

• Facilitate retrospectives focused on actionable improvements.
• Coach team members on Agile roles, responsibilities, and collaboration.
• Support adoption of team working agreements and continuous improvement actions.

Required Qualifications

• 3+ years of experience as a Scrum Master or in an Agile delivery role
• Hands-on experience facilitating Scrum ceremonies
• Working knowledge of Scrum and Agile principles
• Experience supporting cross-functional teams (Product, Engineering, QA, etc.)
• Strong facilitation, communication, and organizational skills
• Experience using Agile delivery tools such as Jira, Azure DevOps, or similar

Preferred Qualifications

• Scrum Master certification (CSM, PSM I, or equivalent)
• Experience working with multiple teams or shared services teams
• Familiarity with Kanban or hybrid Agile models

Success Looks Like

• Scrum ceremonies are efficient, focused, and valuable
• Teams understand their goals and commitments
• Impediments are surfaced early and addressed proactively
• Delivery is predictable and sustainable
• Teams continuously improve how they work

Lincoln Investment is an equal opportunity employer. Lincoln Investment prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Lincoln Investment conforms to the spirit as well as to the letter of all applicable laws and regulations.