Recruiting Associate

Job Title

Roles & Responsibilities

Primary duties include but are not limited to the following:

• Attract, engage, and evaluate candidates for owner-operator, driver, and terminal opportunities
• Serve as an initial point of contact and deliver a professional, responsive candidate experience
• Maintain consistent follow-up to keep candidates engaged throughout the recruiting and onboarding process
• Support onboarding coordination to help ensure smooth transitions from candidate to active driver

Driver Retention & Engagement

• Support driver retention initiatives by maintaining regular communication with drivers and owner-operators
• Partner with operations, safety, and terminal teams to help address driver questions or concerns
• Assist with tracking driver feedback, trends, and common issues impacting retention
• Support outreach related to anniversaries, check-ins, reactivation efforts, and other initiatives
• Help reinforce company culture, expectations, and values through messaging and follow-through

Systems, Reporting & Process

• Maintain accurate and up-to-date information within the recruiting CRM and related systems
• Track recruiting and retention activity, supporting reporting on pipeline, onboarding, and retention metrics
• Follow established workflows and contribute to process documentation and consistency
• Coordinate with the marketing team to support recruiting and retention campaigns

Qualifications/Experience

• Minimum 1-year experience in a recruiting role preferred.
• Knowledge of DOT/FMCSA rules and regulations, driver qualifications, and CSA.
• Familiar with basic DOT driver hiring requirements and compliance.
• Professional written, verbal communication, and interpersonal skills.
• Working knowledge of MS Office, including Word, Excel, PowerPoint, Outlook and Microsoft Teams.
• Proven ability to develop strong working relationships.
• High degree of professional integrity.

Qualifications

Experience

Required: 1 year in a recruiting role

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.