Patient Scheduling Coordinator
Dental Care Alliance
Patient Service Representative (Dental Experience Required)
Advanced Dentistry of South Florida | Delray Beach, FL Full-Time | Monday Friday 15340 Jog Rd, Suite 100, Delray Beach, FL 33446
Join One of South Florida's Premier Dental Practices
Advanced Dentistry of South Florida has been serving the community since 1982 and is proud to be the official dental provider for FAU Athletics. Our state-of-the-art, multi-specialty practice brings together general dentistry, endodontics, oral surgery, and advanced specialty care under one roof, delivering an exceptional patient experience and clinical excellence.
We are seeking an experienced Patient Service Representative with prior dental office experience who thrives in a fast-paced environment and is passionate about creating outstanding patient experiences.
What You'll Do
As the first point of contact for our patients, you will play a critical role in keeping the practice running smoothly while helping drive patient satisfaction and schedule success.
Responsibilities include:
- Answering and managing high-volume inbound calls
- Scheduling, confirming, and optimizing patient appointments
- Greeting and checking in patients
- Verifying dental insurance benefits and eligibility
- Collecting copays and patient payments
- Assisting patients with treatment and financial discussions
- Managing patient communications through phone, email, and text
- Supporting recall, reactivation, and schedule-fill initiatives
- Maintaining accurate patient records and documentation
- Collaborating closely with doctors, hygienists, and leadership to ensure an exceptional patient experience
Qualifications
- Dental office experience required
- Strong communication and customer service skills
- Comfortable working with computers and digital systems
- Experience with Dentrix, Eaglesoft, Open Dental, or similar software preferred
- Strong organizational skills with the ability to multitask effectively
- Positive attitude, professionalism, and a team-first mindset
What We Offer
- Competitive compensation
- Medical, dental, and vision benefits
- Life and disability insurance
- 401(k) retirement plan
- Paid training and professional development
- Career growth opportunities within a respected organization
- Modern, technology-driven work environment
- Supportive team culture focused on excellence and patient care
If you're an experienced dental professional looking to join a respected practice with a reputation for excellence, we'd love to hear from you.
Apply today and become part of the Advanced Dentistry of South Florida team.
Dental Care AllianceVacancy posted 2 days ago
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