Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my State Farm agency in 2018 and currently lead a close-knit team of three. Before becoming an agent, I spent 17 years in supply chain logistics, starting in a warehouse loading trucks and working my way up to Director of Airfreight for North America. Along the way, I held roles in operations, outside sales, sales management, and branch leadership in both Memphis and Dallas, earning Branch of the Year honors at the North American level. That journey shaped how I lead today: I value initiative, accountability, teamwork, and giving people the opportunity to grow and be heard.

I’m a graduate of Ole Miss, and I bring a practical, people-first leadership style into the office. Our culture is supportive, flexible, and collaborative, with a strong belief that the best ideas can come from anyone on the team. We empower our team members, value their input, and create real opportunities for advancement in a great office location where people enjoy coming to work.

For our team, we offer PTO and sick time, license reimbursement, bonus opportunities, a Christmas bonus, and fun traditions like Christmas hams or turkeys. We also celebrate wins together through team lunches, social events, and goal-based celebrations throughout the year. I’m looking for team members who take initiative, bring a positive attitude, are coachable, and thrive in a true team environment. If you’re looking for a place where your ideas matter and your growth is supported, this is a great place to build your career.

ROLE DESCRIPTION:
Tailor Solbrack - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.