Shift Lead (Employee Support)

Job Description

Job Description

Own the onsite workforce operation at a shipyard facility in Ashland City, TN as a Team Lead . This is a hands-on role focused on shift management, associate support, and day-to-day program execution for skilled trades talent.

Job Title: Onsite Associate Support Specialist

Location: Ashland City, TN 37015 (Onsite - Outdoors)

Schedule: 9:30 AM - 6:00 PM, Monday - Friday

Pay Rate: Starts at $23 per hour DOE

You’ll be the face of PDS onsite—highly visible, responsive, and actively engaged on the floor. From managing attendance and resolving real-time issues to reinforcing safety and partnering with client leadership, you’ll play a critical role in keeping operations running smoothly.

While the primary focus is onsite execution, you’ll also support onboarding and recruiting processes, including compliance tracking, I-9 verification, and maintaining candidate records in Bullhorn (ATS).

⚠️ Important: This role is based in an active shipyard environment and requires comfort working around heavy equipment, skilled trades teams, and industrial conditions.

Key Responsibilities Onsite Workforce Operations (Primary Focus)

• Serve as the primary point of contact for associates and client leadership

• Lead daily check-ins, track attendance, and manage shift activity

• Address associate concerns in real time; escalate when needed

• Conduct routine safety walks and reinforce site expectations

• Maintain a strong, consistent onsite presence and build trust with the workforce

• Support coaching, counseling, and issue resolution with professionalism

Program & Onboarding Support (Secondary Focus)

• Assist with onboarding activities after training completion

• Verify identification and complete I-9 requirements accurately

• Send USV updates and ensure compliance documentation is complete

• Maintain accurate candidate and associate records in Bullhorn (ATS)

• Help new hires move through onboarding efficiently and correctly

What We’re Looking For

• Experience in industrial, manufacturing, shipyard, or skilled trades environments

• Strong communication skills with the ability to build trust quickly

• Proven ability to manage people, priorities, and problems in real time

• Highly organized with strong attention to detail and follow-through

• Comfortable working onsite in a fast-paced, hands-on environment

• Resourceful, accountable, and driven by results—not easily overwhelmed

Performance Expectations

Success in this role is measured by:

• Consistent, reliable onsite presence and engagement

• Smooth shift execution and workforce stability

• Fast, accurate onboarding and compliance completion

• Strong communication with both associates and client leadership

• Proactive problem-solving and responsiveness

We value ownership, urgency, and accountability —and recognize those who deliver.

Why PDS Tech Commercial

At PDS Tech Commercial, we operate with grit, urgency, and a team-first mindset . You’ll be supported by a high-energy team focused on performance and growth. This role offers real visibility and the opportunity to take ownership of an onsite operation, not just support it.

If you’re ready to step into a role where you can lead from the front, solve problems daily, and make a measurable impact—this is it.

Pay Details: $25.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.