Automotive Service Advisor

Automotive Service Advisor

The Automotive Service Advisor at Smithtown Volkswagen plays a crucial role in maintaining customer satisfaction by providing exceptional service and advice on vehicle maintenance and repair. This position requires a strong understanding of automotive systems, excellent communication skills, and a customer-focused approach.

Responsibilities

• Greet customers and assess their vehicle maintenance needs
• Provide detailed explanations of the recommended repairs and services
• Schedule service appointments and follow up with customers on the status of their vehicles
• Communicate effectively with the service team to ensure timely completion of repairs
• Upsell additional services and products as needed
• Maintain accurate records of service history and customer interactions

Requirements

• Previous experience in automotive service advising or a related field
• Strong knowledge of automotive systems and maintenance procedures
• Excellent communication and customer service skills
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Proficiency in using computer software for scheduling and record-keeping

Benefits Available:

• Competitive compensation ranging from $75,000.00 to $110,000.00 per year
• Weekly payment schedule
• Health, Dental and Vision insurance benefits- 401K and Life Insurance
• Paid vacation and sick leave
• Opportunities for career advancement and professional development- Employee Discounts

Smithtown Volkswagen is a leading Family owned automotive dealership located in St. James, NY. We pride ourselves on delivering top-notch customer service and providing high-quality vehicles and maintenance services to our clients. Join our team and become part of a dynamic and rewarding work environment.