Senior Sales Engineer, MSP

Senior Sales Engineer, MSP

This role sits at the intersection of cybersecurity expertise and customer-facing solution engineering, supporting Managed Service Provider (MSP) partners in delivering modern security operations to their clients. You will act as a trusted technical advisor throughout the sales cycle, helping translate complex security challenges into clear, actionable solutions. The position requires strong collaboration with sales teams to drive pipeline growth through compelling demos, tailored solution design, and deep technical discovery. You will engage with both technical and executive stakeholders, ensuring alignment between customer needs and platform capabilities. Operating in a fast-paced, partner-driven environment, you will help shape how MSPs deliver managed detection and response services at scale. This is a highly impactful role for someone who enjoys combining cybersecurity depth with consultative selling and strategic influence.

Accountabilities:

• Partner closely with Account Executives to support MSP-focused sales cycles, delivering technical expertise during discovery calls, product demonstrations, and solution presentations that clearly articulate value to prospects.
• Lead tailored product demos and technical deep-dives, addressing customer questions, mapping use cases, and showcasing cybersecurity capabilities across hybrid environments and security stacks.
• Translate complex cybersecurity challenges into clear, business-relevant solutions, aligning technical capabilities with MSP customer goals and operational needs.
• Support proposal development, pricing discussions, and technical input during contract stages to ensure solution accuracy and customer alignment.
• Act as the technical liaison between prospects and internal teams, capturing customer feedback and feeding insights into product and go-to-market strategies.
• Stay current on cybersecurity trends, threats, and technologies to continuously strengthen positioning and improve customer conversations.

Requirements:

• 5+ years of experience in technical pre-sales, sales engineering, or solutions consulting, ideally within cybersecurity or SaaS environments supporting enterprise or MSP ecosystems.
• 2+ years of experience working with MSPs, MSSPs, or similar partner-led channel models, with a strong understanding of managed services delivery.
• Strong hands-on technical knowledge across security and infrastructure tools such as cloud platforms, identity systems, endpoint protection, logging, firewalls, and security operations environments.
• Proven ability to deliver engaging technical presentations and demos to both technical and non-technical audiences, including executives and security practitioners.
• Strong consultative selling and discovery skills, with the ability to uncover customer pain points and map them to tailored cybersecurity solutions.
• Excellent communication skills, with the ability to simplify complex technical concepts into clear, value-driven messaging.
• Self-driven, metrics-oriented mindset with a track record of supporting revenue growth and sales success in competitive environments.

Benefits:

• Competitive compensation package with performance-based incentives
• Equity or stock-based participation (where applicable)
• Flexible remote work environment
• Comprehensive health, dental, vision, and life insurance coverage
• Paid time off and company holidays
• Retirement savings programs with employer contributions
• Professional development and continuous learning opportunities
• Occasional travel depending on customer and partner needs