TEMP - Dispatcher, Training & Depot

Dispatcher, Training and Depot

Company: Transportation Management Services Inc. (TMS) Position Type: Fixed Term Contract Reports To: Depot Manager / Transport Training Manager Location: Kansas City, Missouri, United States

POSITION OVERVIEW

The Training & Depot Dispatcher supports both driver training coordination and daily depot dispatch operations for FIFA World Cup 2026 transportation services in Kansas City.

This role assists with scheduling driver training sessions, coordinating training vehicles and instructors, and ensuring driver readiness prior to tournament operations. Additionally, the position supports depot dispatch functions by coordinating vehicle deployments, managing driver assignments, and maintaining communication between depot teams, drivers, and the Transport Operations Centre (TOC).

Working closely with the Depot Manager, Training Manager, and operational teams, this role helps ensure vehicles, drivers, and transport systems are fully prepared and deployed efficiently to support the KC26 transport network.

KEY RESPONSIBILITIES

• Training Operations Coordination
• Driver Training Logistics
• Training Record Management
• Vehicle Dispatch Coordination
• Driver Assignment Management
• Operational Communication
• Vehicle Movement Monitoring
• Operational Documentation
• Issue Resolution

Operational Support

SKILLS & KNOWLEDGE

Understanding of transport dispatch operations and driver scheduling procedures. Strong communication skills when coordinating with drivers, instructors, and operational teams. Proficiency in Microsoft 365 applications (Word, Excel, Outlook, Teams). Ability to organize schedules and maintain operational records. Strong attention to detail and ability to multitask in busy environments. Familiarity with Kansas City transport routes and venue locations is considered an advantage.

QUALIFICATIONS & EXPERIENCE

Minimum 24 years of experience in transport dispatching, logistics coordination, training support, or fleet operations. Experience supporting large-scale transport operations or major events is preferred. Fluency in English required; multilingual or bilingual ability is considered an advantage.

WORK ENVIRONMENT

Combination of office-based coordination and depot-based operational work. Fast-paced environment supporting training programs and transport dispatch operations. May require extended hours during training periods, test events, and tournament operations.

ABOUT TMS:

Transportation Management Services, Inc. (TMS) is a global leader in ground transportation management, logistics, mobility planning, and venue transportation solutions. For more than 30 years, TMS has delivered world-class transportation operations for some of the world's most complex events, guided by a commitment to reliability, safety, and operational excellence.

With experience spanning over 1,450 major events and contracts, TMS has safely transported more than 120 million passengers worldwide, establishing a reputation for precision planning, innovative mobility solutions, and trusted delivery.

Our distinguished portfolio includes transportation operations for globally recognized events such as the FIFA World Cup, Olympic Games, Formula One, NBA, the Kentucky Derby, and Coachella, as well as major corporate clients including Microsoft and Google. TMS also supports large-scale citywide conventions and trade shows such as NAHB, NAB, SEMA, NACS, and ICSC, ensuring seamless mobility solutions for attendees, staff, and stakeholders.

As Kansas City prepares to host the FIFA World Cup 2026, the world is watching. Delivering safe, reliable, and coordinated transport operations will play a critical role in ensuring fans, teams, officials, and the workforce move efficiently across the city and tournament venues.

TMS is honored to lead the KC2026 Transport Mobility Plan for the upcoming tournament in Kansas City this summer, in partnership with HNTB and Burns & McDonnell. Guided by our vision, "United by One Goal," our mission is to deliver a transportation experience that is safe, seamless, memorable, and distinctly Kansas City for all participants and visitors during the tournament.

The employee's responsibilities reflect the current needs and requirements of the Company as of the date of issuing this position description. Responsibilities may evolve as operational needs change.

Transportation Management Services, Inc. is proud to be an Equal Opportunity Employer (EOE).

TMS is proud to be an Equal Opportunity Employer (EOE). We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any characteristic protected by