Change and Project Management Officer

Change and Project Management OfficerUN DMSPC - Department of Management Strategy, Policy and Compliance New York City International P-4, International Professional - Internationally recruited position level Speaks English, FrenchThe Change and Project Management Officer will lead the implementation, monitoring, and evaluation of programs and operations within the Business Transformation and Accountability Division. This role involves managing complex change initiatives, providing strategic advice, and ensuring alignment with organizational goals. The officer will also develop project scopes, manage risks, and mentor teams while facilitating training and workshops. The position requires a strong focus on data-driven decision-making and continuous improvement in project management practices.Candidate Requirements:Advanced university degree in business administration, management, or related fieldMinimum seven years of experience in project or program managementExperience in leading complex organizational change projectsAbility to manage multidisciplinary teamsExperience providing advisory services to senior clientsFluency in EnglishThe Business Transformation and Accountability Division (BTAD) ensures a results-oriented, data-driven, agile Organization that is efficient, accountable, transparent, compliant and driven by lessons learned and continuous improvements. This position is located in the Business Transformation and Project Management Section of the Business Transformation and Accountability Division (BTAD) of the Department of Management Strategy, Policy and Compliance (DMPSC). The Change and Project Management Officer reports to the Senior Change and Project Management Officer (Senior Programme Officer), P-5. The focus of the position is to lead the implementation, monitoring and evaluation of programmes, operations and other activities in an assigned functional area.Within delegated authority, the Change and Project Management Officer will be responsible for the following duties:• Develops, implements and evaluates assigned programmes/projects, etc.;• Manages assigned complex change and project management initiatives, providing substantive advice to senior clients, identifying risks and dependencies, and recommending corrective action to ensure delivery of agreed results.• Develops and maintains project scope, requirements, deliverables, governance arrangements, resource estimates, timelines and risk registers; monitors implementation and initiates corrective action as required.• Contributes to major initiatives undertaken by the Division and advises clients on aligning business processes and operating models with evolving mandates and operational requirements.• Continually refines business strategy based on anticipated client needs.• Provides project and change management training, as well as guidance and support to departments/offices/missions in structural or process changes arising from new mandates.• Ensures that transformation projects are designed, consulted, communicated and implemented according to best practices in change management.• Manages and mentors a team, and leads capability building activities to facilitate knowledge transfer.• Performs consulting assignments in collaboration with clients, including planning facilitating workshops and other interactive sessions, and assists in developing action plans the client will use to manage change.• Researches, analyzes and presents information gathered from diverse sources.• Coordinates change and project management activities, including the review and analysis of organizational priorities, risks, issues and trends, and the preparation of evaluations, research, and studies to inform planning, decision-making, implementation, and performance monitoring.• Generates survey initiatives; designs data collection tools; reviews, analyzes and interprets responses, identifies problems/issues and prepares conclusions.• Organizes and prepares written outputs, e.g. background papers, analysis, sections of reports and studies, inputs to publications, etc.• Provides substantive backstopping to consultative and other meetings, conferences, etc., to include proposing agenda topics, identifying participants, preparation of documents and presentations, etc.• Initiates and coordinates outreach activities; conducts training workshops, seminars, etc.; makes presentations on assigned topics/activities.• Leads and/or participates in field missions, including provision of guidance to external consultants, and drafting mission summaries, etc.• Coordinates activities related to budget funding (programme/project preparation and submissions, progress reports, financial statements, etc.) and prepares related documents/reports (pledging, work programme, programme budget, etc.).• Collects and analyzes data to identify trends or patterns and provide insights through graphs, charts, tables and reports using data visualization methods to enable data-driven planning, decision-making, presentation and reporting; monitor new trends and keeps abreast of industry best practices and proactively identify opportunities to innovate.• Performs other duties as required.• PROFESSIONALISM: Knowledge and understanding of theories, concepts and approaches relevant to change and project management. Ability to carry out organization-wide projects while ensuring the use of best practices, tailored to the Organization. Ability to incorporate relevant design methodologies such as design thinking into change management policies, thereby facilitating the implementation of organizational change and projects. Ability to apply judgment in the context of assignments given, plan own work and manage conflicting priorities. Ability to analyze and interpret data in support of decision-making and convey resulting information to management. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.• COMMUNICATION: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.• CLIENT ORIENTATION: Considers all those to whom services are provided to be "clients" and seeks to see things from clients' point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients' needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.• MANAGING PERFORMANCE: Delegates the appropriate responsibility, accountability and decision-making authority; Makes sure that roles, responsibilities and reporting lines are clear to each staff member; Accurately judges the amount of time and resources needed to accomplish a task and matches task to skills; Monitors progress against milestones and deadlines; Regularly discusses performance and provides feedback and coaching to staff; Encourages risk-taking and supports creativity and initiative; Actively supports the development and career aspirations of staff; Appraises performance fairly.Advanced university degree (Master's degree or equivalent) in business administration, management, or a related field. A first-level university degree in combination with two years of qualifying experience may be accepted in lieu of the advanced university degree. Successful completion of both degree and non-degree programs in data analytics, business analytics or data science programs is an advantage.A minimum of seven years of progressively responsible experience in project or programme management, change management, business transformation or related area is required. Experience leading complex organizational change or business transformation projects from design through implementation, including stakeholder engagement, risk management and delivery monitoring, is required. Experience in managing multidisciplinary teams and developing them through skills transfer is required. Experience providing advisory services to senior clients and facilitating collaborative processes, such as workshops or consultations, is required. Experience in the UN system or comparable international organizations is desirable. Two years or more of experience in data analytics or related area is desirable.English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. There are no additional desirable languages specified.Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.