General Manager

Job DescriptionJob DescriptionOwn the restaurant. Lead the team. Drive the results.Falafel Inc is hiring experienced General Managers to lead our restaurants.We are looking for operators who take ownership.As General Manager, you are responsible for the entire restaurant — the people, the food, the guest experience, the numbers, and the standards.When the restaurant wins, you know why.When something isn’t working, you don’t wait for someone else to fix it.You own it.Who This Is ForYou love restaurant operations.You know how to lead from the floor, not from the office.You can build a schedule, manage labor, control food cost, develop employees, handle a busy rush, and still make sure every guest receives a great experience.You set the standard for your team.You don’t walk past problems.You coach people when they need coaching, recognize great performance, and hold people accountable when expectations aren’t being met.Most importantly, you treat the restaurant like it’s your own business.What You Will OwnYour RestaurantTake full ownership of the day-to-day performance of your Falafel Inc location.Your TeamHire, train, coach, schedule, develop, and retain a strong restaurant team.Build future Shift Leaders and Assistant Managers from within your restaurant.Guest ExperienceMake sure every guest receives great food, fast service, and genuine hospitality.Food Quality & SafetyMaintain Falafel Inc recipes, portions, preparation standards, food safety requirements, and product quality every day.Sales & ProfitabilityUnderstand your restaurant’s numbers and actively manage sales, labor, food cost, waste, inventory, and productivity.LaborBuild smart schedules based on sales and business needs while making sure the restaurant has the right people in the right positions.Inventory & Food CostOwn ordering, inventory, waste, portion control, and food-cost performance.Restaurant StandardsKeep your restaurant clean, organized, stocked, and ready for business at all times.AccountabilitySet clear expectations for your team and follow through.Problems don’t disappear because they’re ignored.What We’re Looking For3+ years of restaurant management experiencePrevious General Manager experience strongly preferredFast-casual, QSR, or high-volume restaurant experience preferredStrong leadership and people-management skillsExperience hiring, training, scheduling, and developing restaurant teamsUnderstanding of labor, food cost, inventory, sales, and restaurant profitabilityStrong food safety and operational knowledgeAbility to perform in a fast-paced environmentStrong communication and organizational skillsFlexible availability, including evenings, weekends, and holidays as business needs requireSomeone who takes ownership without needing to be constantly followed up withDo Not Apply IfYou want to manage from the office.You need someone to remind you about basic restaurant standards.You avoid accountability or difficult conversations.You believe staffing, cleanliness, food quality, or customer service are someone else’s responsibility.You are looking for a title instead of responsibility.At Falafel Inc, the General Manager is the owner of the restaurant’s performance.Success Looks LikeYour restaurant is clean and ready every day.Your team knows what is expected.Your strongest employees are constantly developing.Guests receive consistent food and service.Schedules make sense for the business.Labor and food costs are controlled.Inventory and waste are managed.Problems are solved quickly.Sales grow.And your restaurant performs whether senior leadership is standing inside it or not.The OpportunityWe are building Falafel Inc for growth, and strong General Managers are the foundation of that growth.This isn’t just about running shifts.It’s about building a team, owning a business, and producing results.If you’re a restaurant operator who takes pride in your people, your numbers, and your restaurant, we want to hear from you.Falafel IncEat for Good.