Regional Operations Manager

Regional Operations Manager

Position Summary: This position is responsible for providing direction and support to warehouse management within the region in planning and execution of plant operations. This position will assist in the planning and implementation of operational initiatives and will drive process improvement projects to ensure consistent operating execution and sustainability within a region. The Regional Operations Manager will need to be able to communicate the correct course of action to warehouse management, managing issues and roadblocks.

Essential Functions:

• Develop a culture of high performance and employee engagement by inspiring, developing, and motivating internal talent.
• Facilitate good discussions with employees in order to understand their professional goals and aspirations.
• Create an environment of open communication that fosters upward feedback and suggestions.
• Make well informed decisions, demonstrate initiative, exhibit autonomy and execute on organization initiatives.
• Manage regional operational initiatives, including ownership of company-wide strategic initiatives, pilots and rollouts within the region.
• Provide guidance and feedback to Warehouse and Sr. Management on operational initiatives.
• Coach, train, and develop warehouse management through informal interaction and formal written development plans in alignment with strategic initiatives.
• Oversee change management and implementation of process improvement projects within their region.
• Review and monitor process improvement projects to ensure successful execution and sustainability.
• Provide assistance to warehouse management through on-site visitation and interaction with operational personnel based on analysis of productivity and operational performance measures of individual plants.
• Assist warehouse management with execution of policies, processes, and customer service standards that meet the needs of all internal and external customers.
• Provide problem solving / troubleshooting, guidance and coaching on customer service roadblocks.
• Business Acumen & Interactions - Continue to expand skill set and demonstrate expertise in the area of technology and use of SAP in order to excel in core job functional areas.
• Gain an understanding of the interrelations in other areas of the business and how they connect with warehouse operations.
• Link that understanding to improve interactions with other departments and warehouse operations.
• Continue to expand communication, presentation and influencing skills in order to engage other Performs other duties as assigned.

Core Competencies: Leadership Process Improvement & Best Practices Setting Priorities & Time Management Relationships Influence & Problem Resolution Coaching/Developing People and Teams Managing Performance Issues

Job Specific Requirements: Strong interpersonal, oral, written communication and presentation skills. Lean Process experience strongly preferred. Ability to clearly & consistently communicate business needs & implement standards/expectations to decentralized warehouse teams. Strong customer focus and proven ability to manage change. Ability to multi-task in an intense, fast-paced, high-energy environment. Strong working knowledge of Microsoft Office. Proficient in SAP, or similar system. Approximately 50% travel. Ability to manage operations leadership at multiple locations.