Senior Customer Service & Operations Leader
Socket.dev
Socket.dev is seeking an experienced Customer Service Manager to lead our Customer Service and Sign Manufacturing teams. This hands-on leadership role focuses on developing people, improving processes, solving problems, and delivering an exceptional customer experience across a fast-paced, high-touch environment. You will supervise a team of 8–10, coordinate between customer service, production, drivers, and other departments, and implement practical improvements while maintaining high service #J-18808-Ljbffr Socket.dev
- Workday is seeking a Customer Success Manager to drive value, adoption, and retention for our Workday Adaptive Planning customers. You will partner with Sales, Services and Product to deliver a top-tier planning experience and optimize outcomes for complex enterprises....Senior
- Hively, a nonprofit focused on families and mental health in the Alameda County area, seeks a Sr. Specialist in Program & Operations Support for the Mental Health Department. You will handle foundational administrative functions, credentialing, EHR maintenance, client...SeniorShift work
- ...strategies, lead pursuit efforts, and serve as trusted advisor from initial relationship through project execution, partnering with leadership and marketing to position DAHLIN as a market leader in Northern California. #J-18808-Ljbffr DAHLIN Architecture | Planning | InteriorsSenior
- Lam Research is seeking a senior leader to define and drive the global customer service strategy, standardize processes, and advance SAP-enabled transformations across regions. You will own global service performance, lead cross-functional programs, and guide a large global...Suggested
- Citizens Bank in Livermore, CA is seeking a Lead Banking Specialist I to assist with operations and customer service in the Business Financial Center. The role emphasizes policy adherence, problem resolution, and teamwork to deliver The Citizens Experience. The position...SeniorFull time
- MGT Impact Solutions, LLC is hiring an Enterprise Account Manager in Livermore, CA. The role focuses on managing and expanding a portfolio of strategic Public Sector (SLED) accounts, building executive relationships, and delivering multi-year account plans to drive growth...Senior
$75k
...online experiences. As a Fortune 50 leader, we set the pace in a variety of... ...who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion... ...are expected to: Understand our Operating Principles; make them the...SeniorBase plus commissionWork experience placementLocal area$25.62 - $28.81 per hour
...properties is home to 22,800 working families, seniors, and people with special needs. We take... ...Management team is responsible for operating and maintaining our beautiful... ...including close collaboration with our Resident Services team.You'll oversee the daily operations...SeniorHourly payLive inWork at officeLocal areaWork from home- Pivotal Solutions is looking for an Accounting Manager in Livermore, CA to oversee day-to-day accounting operations and ensure accurate financial reporting. This role includes managing the internal accounting team, implementing scalable systems, and ensuring compliance...Senior
$22.11 - $27.85 per hour
...Area Customer Service Coordinator $22.11 - $27.85 per hour Join our team as an Area Customer Service Coordinator, where you'll be a vital... ...our valued clients. Your role will encompass supporting daily operations, implementing new services, and fostering a customer-centric...Hourly payWork experience placementWork at officeWorldwideFlexible hoursShift work$171.3k - $256.9k
...re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a... ...hope to be a match for you too.About the TeamThe Workday Extend Services team focuses on the implementation of custom agents, business...SeniorFull timeWork at officeRemote workHome officeFlexible hours$105k
...Overview Gas Transmission and Distribution oversees the natural gas transmission and distribution operations, with a focus on safety, compliance, customer service and operational efficiency. We maintain and operate 6,700 miles of gas transmission pipeline, 43,000...SeniorWork at officeRemote workFlexible hours- ...Senior Manager, Voice Of Customer (Voc) Product Are you ready to take the next step... ...where innovation and customer service go hand-in-hand! At... ...research studies. Instead, this leader defines the technology,... ...customer signals into operational action. This is a product...SeniorWeekly payWork at office
$94k - $112k
...Senior Sales Account Executive Pleasanton, California, United... ...organization's products and services. Your leadership will be instrumental... ...sales goals and maximizing customer satisfaction. (This person... ...seamlessly with sales, operations, and service teams to ensure...SeniorLocal area$136.2k - $178.82k
...FormFactor’s products and services to accelerate... ...knowledge. The company serves customers through its network of... ...is seeking a Senior Principal Applications... ...customer-facing technical leader supporting strategic semiconductor... ..., manufacturing, operations, and executive teams....SeniorFull timeLive inLocal areaRemote workFlexible hoursShift workDay shift$82.32k - $98.78k
...dedicated, skilled remediation leaders? Restoration Management... ...employees, the expansion of our services throughout the Northwest, Southwest... ..., ensuring excellence in customer service, with maximum... ...Manages and oversees daily operations and direct activities of call...Full timePart timeWork at officeLocal areaImmediate startShift workWeekend work- ...and standardize detailing across projects. The role focuses on SOP development, API integration guidance, and collaboration with operations to remove bottlenecks while advancing VDC methods. Ideal candidates bring expert VDC software experience (Revit, Navisworks, ACC)...Senior
- BKF Engineers is seeking a Senior Project Manager to lead water resources projects, with emphasis on pump stations, tanks, and transmission mains. The role combines design oversight, project planning, client relations, and business development across California. Ideal...SeniorFlexible hours
- Parkwest Casino Manteca is seeking a Customer Service Representative to support guest experiences on the casino floor. You will help manage dealer rotations, enforce table rules, and ensure service excellence across shifts. The role emphasizes high guest interaction, fair...Shift workWeekend workAfternoon shift
- Jobot is seeking a dynamic Project Manager for our civil construction team in Pleasanton, CA. You will lead projects from inception through completion, ensuring on-time, on-budget delivery with high quality. Strong leadership, communication, and problem-solving skills are...SeniorFlexible hours
- Call center applications like NICE, Aspect, Genesys, CTI, Pega, IVR, etc. Qualifications Experience Required: 10+ Years Generic Managerial Skills: Communication and Leadership Additional Information Job Status: Full Time Eligiblity: GC or US Citizens Share the Profiles ...Full time
- A renewable energy company in Pleasanton is seeking a Project Management Associate to manage projects and ensure customer satisfaction. Responsibilities include coordinating with customers and installers, developing project timelines, and maintaining records. Ideal candidates...
- Call Center Project ManagerTechnical/Functional Skills: Call center applications like NICE, Aspect, Genesys, CTI, Pega, IVR, etc.Experience Required: 10+ YearsRoles & Responsibilities: Project ManagementGeneric Managerial Skills: Communication and LeadershipEducation: BachelorsJob...
- STN is seeking a Senior Manager to lead the Service Desk, NOC, and SOC operations, overseeing day-to-day administration, availability, and security of our systems and network infrastructure across distributed teams in the U.S. and offshore. The role combines people leadership...SeniorNight shift
- Calfus, a rapidly growing company in the AI and enterprise software space, seeks a Finance Business Process Expert to drive end‑to‑end process excellence across Finance. You will define, measure, and sustain standardized processes, partnering with Finance, IT, and cross...Senior
$171k - $306k
..., for our people, our customers, and the world around... ...strategy into proactive self-service, smarter routing,... ...customer support operations. The goal of this role... ...team, reporting to the Senior Director, Business Technology... ...with executive leaders across Business Technology...SeniorFull timeWork at officeRemote workHome officeFlexible hours- STN Incorporated is seeking a Senior Project Accountant hybrid in Pleasanton, CA. You will own contract, revenue, and project accounting across services, MSP, and GPU One lines, ensuring proper recognition, billing, and controls as the business scales. You will manage...SeniorContract work
- STN Incorporated is seeking a Senior Manager to lead Systems, Network and MSP Service Desk Operations in a onsite Pleasanton, CA setting. You will manage a distributed... ...posture for internal and managed-service customers. You will oversee Windows/Linux admin, AD/Entra...Senior
- California Automotive Retail Group in Livermore, CA, is seeking an experienced Service Manager to lead the service department with a focus on customer service excellence and operational efficiency. You will hire and supervise service staff, develop budgets and marketing...
- American Swim Academy in Livermore, CA is seeking a Senior Operations Manager to join our management team. The role focuses on supervising staff, delivering training, and ensuring high-quality swim instruction for students of all ages. The position requires flexibility...SeniorFull timeNight shiftWeekend work
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