Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Senior Customer Service & Operations Leader

Socket.dev

Socket.dev is seeking an experienced Customer Service Manager to lead our Customer Service and Sign Manufacturing teams. This hands-on leadership role focuses on developing people, improving processes, solving problems, and delivering an exceptional customer experience across a fast-paced, high-touch environment. You will supervise a team of 8–10, coordinate between customer service, production, drivers, and other departments, and implement practical improvements while maintaining high service #J-18808-Ljbffr Socket.dev

Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Senior Customer Service & Operations Leader in Livermore, CA vacancy
  • Workday is seeking a Customer Success Manager to drive value, adoption, and retention for our Workday Adaptive Planning customers. You will partner with Sales, Services and Product to deliver a top-tier planning experience and optimize outcomes for complex enterprises.... 
    Senior

    Workday

    Pleasanton, CA
    1 day ago
  • Hively, a nonprofit focused on families and mental health in the Alameda County area, seeks a Sr. Specialist in Program & Operations Support for the Mental Health Department. You will handle foundational administrative functions, credentialing, EHR maintenance, client... 
    Senior
    Shift work

    Hive

    Pleasanton, CA
    5 days ago
  •  ...strategies, lead pursuit efforts, and serve as trusted advisor from initial relationship through project execution, partnering with leadership and marketing to position DAHLIN as a market leader in Northern California. #J-18808-Ljbffr DAHLIN Architecture | Planning | Interiors
    Senior

    DAHLIN Architecture | Planning | Interiors

    Pleasanton, CA
    3 days ago
  • Lam Research is seeking a senior leader to define and drive the global customer service strategy, standardize processes, and advance SAP-enabled transformations across regions. You will own global service performance, lead cross-functional programs, and guide a large global... 
    Suggested

    LAM RESEARCH Corporation

    Livermore, CA
    2 days ago
  • Citizens Bank in Livermore, CA is seeking a Lead Banking Specialist I to assist with operations and customer service in the Business Financial Center. The role emphasizes policy adherence, problem resolution, and teamwork to deliver The Citizens Experience. The position... 
    Senior
    Full time

    Citizens Business Bank

    Livermore, CA
    1 day ago
  • MGT Impact Solutions, LLC is hiring an Enterprise Account Manager in Livermore, CA. The role focuses on managing and expanding a portfolio of strategic Public Sector (SLED) accounts, building executive relationships, and delivering multi-year account plans to drive growth...
    Senior

    MGT Impact Solutions, LLC

    Livermore, CA
    3 days ago
  • $75k

     ...online experiences. As a Fortune 50 leader, we set the pace in a variety of...  ...who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion...  ...are expected to: Understand our Operating Principles; make them the... 
    Senior
    Base plus commission
    Work experience placement
    Local area

    Comcast

    Livermore, CA
    1 day ago
  • $25.62 - $28.81 per hour

     ...properties is home to 22,800 working families, seniors, and people with special needs. We take...  ...Management team is responsible for operating and maintaining our beautiful...  ...including close collaboration with our Resident Services team.You'll oversee the daily operations... 
    Senior
    Hourly pay
    Live in
    Work at office
    Local area
    Work from home

    MidPen Housing Corporation

    Livermore, CA
    20 hours ago
  • Pivotal Solutions is looking for an Accounting Manager in Livermore, CA to oversee day-to-day accounting operations and ensure accurate financial reporting. This role includes managing the internal accounting team, implementing scalable systems, and ensuring compliance... 
    Senior

    Pivotal Solutions

    Livermore, CA
    1 day ago
  • $22.11 - $27.85 per hour

     ...Area Customer Service Coordinator $22.11 - $27.85 per hour Join our team as an Area Customer Service Coordinator, where you'll be a vital...  ...our valued clients. Your role will encompass supporting daily operations, implementing new services, and fostering a customer-centric... 
    Hourly pay
    Work experience placement
    Work at office
    Worldwide
    Flexible hours
    Shift work

    Ricoh USA, Inc.

    Livermore, CA
    2 days ago
  • $171.3k - $256.9k

     ...re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a...  ...hope to be a match for you too.About the TeamThe Workday Extend Services team focuses on the implementation of custom agents, business... 
    Senior
    Full time
    Work at office
    Remote work
    Home office
    Flexible hours

    Workday

    Pleasanton, CA
    3 days ago
  • $105k

     ...Overview Gas Transmission and Distribution oversees the natural gas transmission and distribution operations, with a focus on safety, compliance, customer service and operational efficiency. We maintain and operate 6,700 miles of gas transmission pipeline, 43,000... 
    Senior
    Work at office
    Remote work
    Flexible hours

    Pacific Gas And Electric Company

    Pleasanton, CA
    2 days ago
  •  ...Senior Manager, Voice Of Customer (Voc) Product Are you ready to take the next step...  ...where innovation and customer service go hand-in-hand! At...  ...research studies. Instead, this leader defines the technology,...  ...customer signals into operational action. This is a product... 
    Senior
    Weekly pay
    Work at office

    Albertsons Company

    Pleasanton, CA
    3 days ago
  • $94k - $112k

     ...Senior Sales Account Executive Pleasanton, California, United...  ...organization's products and services. Your leadership will be instrumental...  ...sales goals and maximizing customer satisfaction. (This person...  ...seamlessly with sales, operations, and service teams to ensure... 
    Senior
    Local area

    Sharp Electronics Corp

    Pleasanton, CA
    1 day ago
  • $136.2k - $178.82k

     ...FormFactor’s products and services to accelerate...  ...knowledge. The company serves customers through its network of...  ...is seeking a Senior Principal Applications...  ...customer-facing technical leader supporting strategic semiconductor...  ..., manufacturing, operations, and executive teams.... 
    Senior
    Full time
    Live in
    Local area
    Remote work
    Flexible hours
    Shift work
    Day shift

    FormFactor

    Livermore, CA
    3 days ago
  • $82.32k - $98.78k

     ...dedicated, skilled remediation leaders? Restoration Management...  ...employees, the expansion of our services throughout the Northwest, Southwest...  ..., ensuring excellence in customer service, with maximum...  ...Manages and oversees daily operations and direct activities of call... 
    Full time
    Part time
    Work at office
    Local area
    Immediate start
    Shift work
    Weekend work

    Restoration Management Company

    Livermore, CA
    4 days ago
  •  ...and standardize detailing across projects. The role focuses on SOP development, API integration guidance, and collaboration with operations to remove bottlenecks while advancing VDC methods. Ideal candidates bring expert VDC software experience (Revit, Navisworks, ACC)... 
    Senior

    ACCO Engineered Systems

    Pleasanton, CA
    3 days ago
  • BKF Engineers is seeking a Senior Project Manager to lead water resources projects, with emphasis on pump stations, tanks, and transmission mains. The role combines design oversight, project planning, client relations, and business development across California. Ideal... 
    Senior
    Flexible hours

    Internetwork Expert

    Pleasanton, CA
    5 days ago
  • Parkwest Casino Manteca is seeking a Customer Service Representative to support guest experiences on the casino floor. You will help manage dealer rotations, enforce table rules, and ensure service excellence across shifts. The role emphasizes high guest interaction, fair... 
    Shift work
    Weekend work
    Afternoon shift

    Parkwest Casino Manteca

    Livermore, CA
    5 days ago
  • Jobot is seeking a dynamic Project Manager for our civil construction team in Pleasanton, CA. You will lead projects from inception through completion, ensuring on-time, on-budget delivery with high quality. Strong leadership, communication, and problem-solving skills are...
    Senior
    Flexible hours

    Jobot

    Pleasanton, CA
    5 days ago
  • Call center applications like NICE, Aspect, Genesys, CTI, Pega, IVR, etc. Qualifications Experience Required: 10+ Years Generic Managerial Skills: Communication and Leadership Additional Information Job Status: Full Time Eligiblity: GC or US Citizens Share the Profiles ...
    Full time

    TecTammina

    Pleasanton, CA
    1 day ago
  • A renewable energy company in Pleasanton is seeking a Project Management Associate to manage projects and ensure customer satisfaction. Responsibilities include coordinating with customers and installers, developing project timelines, and maintaining records. Ideal candidates... 

    Enact Solar

    Pleasanton, CA
    1 day ago
  • Call Center Project ManagerTechnical/Functional Skills: Call center applications like NICE, Aspect, Genesys, CTI, Pega, IVR, etc.Experience Required: 10+ YearsRoles & Responsibilities: Project ManagementGeneric Managerial Skills: Communication and LeadershipEducation: BachelorsJob...

    Tech Tammina

    Pleasanton, CA
    4 days ago
  • STN is seeking a Senior Manager to lead the Service Desk, NOC, and SOC operations, overseeing day-to-day administration, availability, and security of our systems and network infrastructure across distributed teams in the U.S. and offshore. The role combines people leadership... 
    Senior
    Night shift

    STN, Inc.

    Pleasanton, CA
    4 days ago
  • Calfus, a rapidly growing company in the AI and enterprise software space, seeks a Finance Business Process Expert to drive end‑to‑end process excellence across Finance. You will define, measure, and sustain standardized processes, partnering with Finance, IT, and cross...
    Senior

    Calfus

    Pleasanton, CA
    1 day ago
  • $171k - $306k

     ..., for our people, our customers, and the world around...  ...strategy into proactive self-service, smarter routing,...  ...customer support operations. The goal of this role...  ...team, reporting to the Senior Director, Business Technology...  ...with executive leaders across Business Technology... 
    Senior
    Full time
    Work at office
    Remote work
    Home office
    Flexible hours

    Workday

    Pleasanton, CA
    1 day ago
  • STN Incorporated is seeking a Senior Project Accountant hybrid in Pleasanton, CA. You will own contract, revenue, and project accounting across services, MSP, and GPU One lines, ensuring proper recognition, billing, and controls as the business scales. You will manage... 
    Senior
    Contract work

    STN Incorporated

    Pleasanton, CA
    3 days ago
  • STN Incorporated is seeking a Senior Manager to lead Systems, Network and MSP Service Desk Operations in a onsite Pleasanton, CA setting. You will manage a distributed...  ...posture for internal and managed-service customers. You will oversee Windows/Linux admin, AD/Entra... 
    Senior

    STN Incorporated

    Pleasanton, CA
    5 days ago
  • California Automotive Retail Group in Livermore, CA, is seeking an experienced Service Manager to lead the service department with a focus on customer service excellence and operational efficiency. You will hire and supervise service staff, develop budgets and marketing... 

    Livermore Toyota

    Livermore, CA
    2 days ago
  • American Swim Academy in Livermore, CA is seeking a Senior Operations Manager to join our management team. The role focuses on supervising staff, delivering training, and ensuring high-quality swim instruction for students of all ages. The position requires flexibility... 
    Senior
    Full time
    Night shift
    Weekend work

    Kapow Hospitality Group

    Livermore, CA
    5 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Senior Customer Service & Operations Leader. Be the first to apply!