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Front Office Leader: Guest Experience & Revenue

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Maya Hotels is seeking a Front Office Manager to oversee front desk operations at our Charlotte property. You will lead a high-performing team, ensure seamless guest check-in/out, and optimize guest services across departments to drive satisfaction and revenue. Ideal candidates have a Bachelor's in hospitality management, 2+ years of leadership in front office environments, proficiency with PMS and reservation software, and a track record of coaching staff, controlling costs, and maintaining #J-18808-Ljbffr

Vacancy posted 7 hours ago
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