(USA) Store Manager - Division 1/Neighborhood Market

Position Summary Upholds the Company’s Open Door Policy: by meeting with Associates and listening to concerns, researching issues, reviewing Company policies and procedures and providing resolutions for Associates including proactively seeking out Associate comments and concerns by meeting with Associates in their work areas. Initiates, directs and participates in community outreach programs and encourages and supports Associates and managers in serving as good members of the community, including establishing and maintaining relationships with key individuals or groups in the community as the representative for the Company presenting the Company’s perspective to various external organizations following the Company’s media guidelines and championing Company-sponsored programs, events and sustainability efforts to Associates, Customers and the local community in order to emphasize the Facility as part of the community. Drives the financial performance of the Facility by ensuring that sales and profit goals are achieved, including leading the management team in controlling expenses to ensure they are indexed to sales, developing and implementing plans to correct any deficiencies in financial performance in the Facility, overseeing the creation of budgets and participating in analyzing economic trends and community needs for budget forecasting. Enforces and provides direction and guidance to hourly Associates and managers on proper Customer service approaches and techniques to ensure Customer needs, complaints and issues are successfully resolved within Company guidelines and standards. Directs the management team in facility operations and communicates with both management and hourly associates about facility operations, merchandising and company direction. Drives sales in the Facility by ensuring effective merchandise presentation, including accurate and competitive pricing, proper signage, stock levels, budgeting and forecasting sales and assessing economic trends and community needs. Ensures the success of the Academy training environment and store standards by meeting the Academy Store standards and standard operating procedures, creating an engaging environment within the Academy Store for example a high-performance culture integrating and including Academy associates in leadership and store meetings and activities that supports associate engagement in the overall facility. Advises Academy staff on training curriculum content, engaging the trainees during their store assignment, being available to trainees providing job shadowing opportunities, acting as a culture champion engaging the customers within the Academy training format and maintaining a high level of customer service within the facility. Serves as a visible operations champion in the Academy program for example welcoming and introductions to new trainee group, speaking on relevant business experience, acting as an Academy advocate across the supported markets and participating in the talent planning and succession planning within the supported markets. Drives the execution of multiple business plans and projects by identifying customer and operational needs, developing and communicating business plans and priorities, removing barriers and obstacles that impact performance, providing resources, identifying performance standards, measuring progress and adjusting performance accordingly, developing contingency plans and demonstrating adaptability and supporting continuous learning. Provides supervision and development opportunities for associates by selecting and training, mentoring, assigning duties, building a team-based work environment, establishing performance expectations and conducting regular performance evaluations, providing recognition and rewards, coaching for success and improvement and promoting a belonging mindset in the workplace. Promotes and supports company policies, procedures, mission, values and standards of ethics and integrity by training and providing direction to others in their use and application, ensuring compliance with them and utilizing and supporting the Open Door Policy. Ensures business needs are being met by evaluating the ongoing effectiveness of current plans, programs and initiatives, consulting with business partners, managers, coworkers or other key stakeholders, soliciting, evaluating and applying suggestions for improving efficiency and cost effectiveness, and participating in community outreach events. Builds high-performing teams, embraces differences in people, cultures, ideas, and experiences, creates a workplace where associates feel seen, supported and connected through a culture of belonging, creates opportunities for all associates to thrive and perform. Works collaboratively, builds strong and trusting relationships, communicates with impact, energy and positivity to motivate and influence. Attracts and retains the best talent, empowers and develops talent and recognizes others contributions and accomplishments. Acts in a selfful manner and is consistently humble, self-aware, honest, fair and transparent. Serves Our Customers and Members: delivers results while putting the customer first, considers and adapts to how, where and when customers shop, applies the EDLP and EDLC business models to all plans, makes decisions based on data insights and analysis, balances short and long-term priorities, and considers our customers, fellow associates, shareholders, suppliers, business partners and communities when making plans. Strives for Excellence: displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, encourages learning from mistakes, drives continuous improvements, adopts and encourages the use of new technologies and skills and supports others through change. Minimum Qualifications 4 years general management experience including financial accountability. 4 years supervision of 50 or more exempt and non-exempt associates/employees, including performance management, mentoring, hiring, and firing. For facilities that sell firearms: successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training. For facilities that sell only ammunition with state-specific requirements: current state-issued Certificate of Eligibility. Effective January 26, 2019: associates required to successfully complete all job-required trainings and assessments (e.g., Academy trainings, Open Door trainings, etc.). Preferred Qualifications Bachelor of Science in Business Management and Leadership (Live Better U and Bellevue University). Experience running a fresh or dry grocery area. Salary and Benefits Annual salary range: $95,000.00 – $145,000.00. Additional compensation includes annual or quarterly performance bonuses and may include Regional Pay Zone (RPZ), Complex Structure based on external factors, and State Pay Differential where applicable. Benefits: Medical, vision, dental, 401(k), stock purchase, company-paid life insurance, PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, voting, short- and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement. Additional benefits include Live Better U education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Location Primary Location: 2715 S ORANGE AVE, ORLANDO, FL 32806-5403, United States of America. Legal Walmart and its subsidiaries are committed to maintaining a drug-free workplace and have a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. #J-18808-Ljbffr