Relationship Banker

Responsibilities Engage clients in the lobby to educate and assist with conducting transactions through self-service resources such as mobile banking, online banking, or ATM. Accurately and efficiently process cash transactions for clients as needed. Have deep conversations with clients to gain in-depth knowledge of their financial and life priorities and connect them to solutions that meet their financial goals. Requirements Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client. Collaborates effectively to get things done, building and nurturing strong relationships. Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives. Is confident in identifying solutions for new and existing clients based on their needs. Communicates effectively and confidently and is comfortable engaging all clients. Has the ability to learn and adapt to new information and technology platforms. Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking). Applies strong critical thinking and problem-solving skills to meet clients' needs. Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations. Efficiently manages time and capacity. Focuses on results while acting in the best interest of the client. Can be flexible to work weekends and/or extended hours as needed. Experience in financial services and knowledge of financial services industry, products and solutions. One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals. Six months of cash handling experience. Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance. Hard Skills cash handling mobile banking online banking ATM transactions sales experience financial products financial solutions Soft Skills enthusiastic self-starter strong work ethic collaboration relationship building communication critical thinking problem-solving time management flexibility Certifications Bachelor's Degree Associate’s Degree in business management Associate’s Degree in business administration Associate’s Degree in finance #J-18808-Ljbffr