Site Reliability Engineer I

Responsibilities

• Support and improve foundational networking, compute, Kubernetes, and ingress or traffic-management infrastructure.
• Harden existing systems and support the rollout of new infrastructure capabilities to improve platform reliability and scalability.
• Monitor system health through metrics, logs, and alerts.
• Participate in 24/7 on-call rotations to detect, respond to, and resolve incidents.
• Participate in team planning, standups, retrospectives, and progress or risk communication.

Requirements

• Require 0 to 1+ years of experience in Site Reliability Engineering, DevOps, or Platform Engineering roles.
• Require hands-on experience operating Linux-based systems in production.
• Require working knowledge of networking fundamentals including load balancing, DNS, TLS, and ingress traffic flow.
• Require experience with container orchestration such as EKS or Kubernetes.
• Require experience with cloud-native infrastructure such as AWS, GCP, or Azure, including networking and compute concepts.
• Require proficiency in at least one programming language such as Python, Ruby, or Go.
• Require experience with Infrastructure as Code such as Terraform or CloudFormation.
• Prefer experience with AWS cloud networking concepts including VPCs, subnets, routing, security groups, and load balancers.
• Prefer experience operating or contributing to production Kubernetes platforms, including cluster upgrades, networking, or ingress configuration.
• Prefer experience with monitoring, observability, and logging platforms such as Datadog, New Relic, SumoLogic, Splunk, Prometheus, or Grafana.
• Prefer familiarity with service meshes, ingress controllers, or API gateways such as Envoy, Istio, or NGINX.

Benefits

• Hybrid work model based in PagerDuty’s Atlanta office, with location eligibility restrictions.
• Competitive salary and comprehensive benefits package.
• Flexible work arrangements, company equity, and an Employee Stock Purchase Program, subject to eligibility.
• Retirement or pension plan, paid vacation, paid holidays, and sick leave.
• Dutonian Wellness Days and HibernationDuty companywide paid days off.
• Paid parental leave and 20 hours of paid volunteer time off per year.
• Company-wide hack weeks and mental wellness programs.