Resident Care Specialist

Join Our Team of Servant LeadersA GREAT CAREER starts with a GREAT COMPANY! Apply to join our team of servant leaders today!THE DIFFERENCE IS OUR PEOPLE. Our associates answer a calling to serve seniors and their families every day. We believe in continually investing in these servant hearts; we envision them to be our future servant-centered leaders.We've achieved GREAT PLACE TO WORK status NINE YEARS IN A ROW.CAREER DEVELOPMENT. We reward our associates' outstanding work and assist with career development to help fulfill their dreams!Faith Driven and Mission-Centered. Our mission "To Welcome, To Care, To Serve" derives from four primary points of view (Purpose, Passion, Platform, and Potential) which inspire our associates to recognize and celebrate one another's God-given gifts through service.Benefits & On-Demand Pay available!: This opportunity includes tuition reimbursement and an associate referral program. As well as on-demand pay in between paychecks!SERVANT LEADERSHIP:Watercrest Senior Living Group associates answer a calling to serve seniors and their families every day. They are recognized for their achievements and empowered to share their vast experience with their peers ensuring the quality of our assisted living and memory care services and the well-being of our residents. Our associates champion a culture which nurtures relationships in the interest of acting as trusted advisors. By continuously investing in these servant hearts, Watercrest Senior Living Group develops value-centered leaders who deliver personalized services.GENERAL SUMMARY:The Resident Care Specialist assures the day-to day care of our residents is provided in a sensitive, professional and effective manner. This position provides assistance to the resident in accordance with state and company regulations. The Resident Care Specialist may also participate in the Culinary Program and Community Program to ensure the best quality of care is provided for all residents.ESSENTIAL JOB FUNCTIONS:Assist residents with their personal care and activities of daily living as assigned and as requested by residentsPerform daily housekeeping tasks as assigned using established procedures and standardsReview and participate in 24 Hour Reports, Daily Logs, Shift Cross-over Reports and verbal reports as neededAssist residents to and from scheduled programsPromote personal choices, independence and spiritual needs as neededPerform laundry duties as assignedRespond to resident emergency calls in a timely mannerEnsure compliance with new resident care protocolsReport all resident changes in condition immediately to the Wellness Nurse or Resident Wellness DirectorAssure that established infection control practices are maintainedReport all accidents and incidents as soon as possible to supervisor, no matter how minorMaintain the confidentiality of residents' personal care informationHonor the residents' personal and property rightsBe knowledgeable and prepared for emergency situations including disasters, fire and other emergenciesMust be in company uniform and resident ready at all timesPerforms other related essential duties as assignedKNOWLEDGE, SKILLS AND ABILITIES:Able to communicate effectively with all levels of management, team members, residents, family members, vendors, referral sources and outside contactsAble to make independent decisionsMust be able to communicate in a warm, friendly and caring mannerMust possess a passion to work with and around senior citizensKnowledge of customer service principles and practicesEDUCATION REQUIREMENTS:High School Diploma or equivalentCertified Nursing Assistant/Home Health Aid preferred, but not requiredLicense / Certificate for Medication Assistance (if applicable) as needed per state regulations preferredCPR certification / First Aid certification preferredEXPERIENCE REQUIREMENTS:Experience working with seniors preferredPHYSICAL REQUIREMENTS:The following physical demands are representative of those that must be met to successfully perform the essential functions of this position:Able to stand or walk 75% of the dayAble to concentrate with frequent interruptionsAble to work under stress and in emergency situationsAble to work under conditions that require sitting, standing, walking, reaching, pulling, pushing and graspingAble to talk and hear effectively in order to convey messages, instructions and information to residents and team membersOccasionally lift / carry up to 50 pounds.OCCUPATIONAL EXPOSURE / PERSONAL PROTECTIVE EQUIPMENT:Work in all areas of the communitySubject to reactions from dust, disinfectants and cleaning chemicals and may be exposed to infectious waste, diseases and other conditionsRequired to use personal protective equipment and supplies to prevent burns, falls, and infection and follow safety policies and proceduresPersonal protective equipment includes infection control kit, rubber gloves and non-slip shoesSubject to infectious diseases, substances and odorsFollow Safety Policy & ProceduresRotating weekends, 3pm-11pm