Triage CMA (BMG)

Beacon Home Care

$2,500.00 Sign On Bonus

Reports to the Practice Manager. Develops and maintains patient care functions for assigned clinics. Serves as a resource to staff by suggesting solutions to patient care crisis problems and complaints.

MISSION, VALUES and SERVICE GOALS

MISSION: We deliver outstanding care, inspire health, and connect with heart.
VALUES: Trust. Respect. Integrity. Compassion.
SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.

Develops and maintains patient care functions for assigned clinics by:

Coordinating the patient care activities for the clinics by communicating with patients, pharmacies, hospitals, and other related entities.
Conducting clinical interviews with patients to assess a variety of patient needs.
Educating patients and families about diagnostic procedures, medications, nutrition, and maintenance of health and wellness.
Performing patient telephone triage, assessing needs and coordinating needs with medical staff.
Communicating and interpreting physician's instructions to patients.
Suggesting solutions to patient care crisis problems and complaints.
Assisting physicians in completing medical records concerning medical history, diagnosis, prognosis, and current treatment plans and maintaining required records.
Maintaining established departmental policies and procedures.

Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by:

Maintaining required documentation, records, charts, and reports. Assisting in developing and maintaining departmental quality plan.

ORGANIZATIONAL RESPONSIBILITIES

Associate complies with the following organizational requirements:

Attends and participates in department meetings and is accountable for all information shared.
Completes mandatory education, annual competencies and department specific education within established timeframes.
Completes annual employee health requirements within established timeframes.
Maintains license/certification, registration in good standing throughout fiscal year.
Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
Adheres to regulatory agency requirements, survey process and compliance.
Complies with established organization and department policies.
Available to work overtime in addition to working additional or other shifts and schedules when required.

Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:

Leverage innovation everywhere.
Cultivate human talent.
Embrace performance improvement.
Build greatness through accountability.
Use information to improve and advance.
Communicate clearly and continuously.

Education and Experience

The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of a high school diploma or equivalent; successful completion of an approved Medical Assistant Program or equivalent work experience with successful completion of the Certification Exam. A minimum of two years of medical assistant experience in a physician office or comparable setting and current CPR certification is required.

Knowledge & Skills

Requires in-depth knowledge of patient care practices to assess, plan, implement, and evaluate patient care and skills in applying and modifying principles, methods, and techniques of patient care.
Requires knowledge of organizational policies, regulations, and procedures and medical equipment and instruments to administer patient care.
Requires analytical ability to identify and solve patient problems, interpret data, assess patient conditions, apply guidelines and procedures, and research and recommend solutions.
Requires excellent verbal and written communication skills necessary to communicate information in a clear and understandable manner.
Demonstrates well developed interpersonal skills necessary to maintain effective working relationships with patients, families, medical and clinic staff, and the public.
Requires ability to utilize and operate a computer terminal, printer, etc.

Working Conditions

Normal clinic environment.
May be exposed to communicable diseases or bodily fluids.
Flexible hours and work schedule required.

Physical Demands

Requires the physical ability and stamina (i.e. to walk/stand for prolonged periods of time, push carts/wheelchairs, lift up to 50 pounds, to position/lift patients at a maximum of 35 pounds without assistance, provide CPR, etc.) to perform the essential functions of the position.

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Vacancy posted 1 day ago

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