Driver Helper

Position Summary:

This position is directly responsible for assisting the assigned CDL Driver in completing all deliveries along the route in a safe, timely, and courteous manner. The Driver Helper loads, unloads, and carries 5-gallon water products to customer locations, assists with route paperwork, and helps deliver excellent customer service while adhering to all traffic laws, safety standards, and company policies.

Salary Information:

Starting hourly wage of $16.50 during the initial training period, with eligibility for wage increases based on performance and tenure.

Minimum Job Requirements:

• High school diploma or GED preferred
• Valid government-issued ID for I-9 employment eligibility verification
• Valid State of Hawaii driver's license (non-CDL) with clean abstract
• Sensitivity to confidential matters required

Qualifications:

• Prior delivery, warehouse, or physical labor experience preferred
• Ability to consistently lift and carry up to 50 lbs frequently (5-gallon water bottles, approx. 46 lbs each), handling up to 200 bottles per day
• Strong customer service and interpersonal skills
• Dependable, punctual, and team-oriented
• Ability to work in a fast-paced and physically demanding environment
• Maintain consistent attendance and adhere to assigned schedules
• Good oral communication skills
• Ability to follow oral and written instructions

Key Responsibilities:

Route Operations:

• Report for work in company uniform (MWC logo collared shirt, covered shoes with socks) at the MWC Drivers Office at assigned start time
• Assist the CDL Driver in checking the vehicle load to confirm the appropriate supply of water, cups, cases, coolers, etc. for the day's deliveries
• Ride along with the assigned CDL Driver and assist at each delivery stop
• Carry and deliver 5-gallon water bottles and related products to and from customer locations, including up and down stairs where required
• Retrieve and return hand trucks, dollies, and other delivery equipment as needed
• Return to warehouse with the CDL Driver to re-load the vehicle if additional water is needed to complete required deliveries

Vehicle & Safety:

• Assist in loading and securing product in the delivery vehicle in accordance with safety guidelines
• Obey all State traffic laws and the company's safety driving program while accompanying the CDL Driver
• Assist in maintaining cleanliness of the delivery vehicle
• Report accidents, damage, or safety concerns immediately to the Distribution Manager
• Carry radio at all times and respond to radio calls promptly

Customer Service:

• Provide professional and courteous service to all customers and members of the public while performing duties and representing the company
• Address customer concerns and escalate issues to the CDL Driver or Distribution Manager when necessary
• Represent the company in a positive and professional manner at all times

Administrative:

• Assist with completion of delivery documentation including invoices, route logs, and reports
• Assist in maintaining accurate delivery and customer records
• Complete other related duties as assigned by the Distribution Manager

Work Schedule:

• Full-time
• Monday-Friday
• Overtime and occasional weekend work may be required

Benefits:

• 401(k) with company matching
• Medical, dental (partial), vision, and drug insurance
• Paid sick leave and vacation leave
• Employee discounts on Menehune Water products

Equal Employment Opportunity & ADA Statement:

Menehune Water Company is an equal opportunity employer and complies with all applicable federal and Hawaii state laws. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We provide reasonable accommodations in accordance with the Americans with Disabilities Act (ADA). If you require an accommodation, please contact Human Resources.