Clinical Nurse II- Endocrinology Triage

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. Duke Health Integrated Practice Duke Health Integrated Practice comprises more than 110 primary and specialty outpatient clinics, extending the reach of the Duke Health mission across the state of North Carolina. Duke Nursing Highlights Duke University Health System is designated as a Magnet organization Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses. Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification. Duke University Health System has 6000+ registered nurses Quality of Life: Living in the Triangle! Relocation Assistance (based on eligibility) Clinical Nurse II - Endocrinology Job Location The position is located at 4825 Creekstone Drive, Durham, NC Job Summary We are seeking a TRIAGE NURSE to be an integral member of our Endocrinology healthcare team. The position will manage this patient population via telehealth in order to coordinate care with providers. The Triage Nurse position is based in Durham, NC at a non-clinical office site. This position interacts with patients via telephone and secure messaging vs direct patient contact. Job Duties and Responsibilities Provide nursing triage, assessment and education to patients via telephone interactions and secure messaging. Manage patient needs including medication management, post procedure instructions and care coordination. Serve as a liaison to patients, family members and referring providers with guidance from pulmonary providers. Collect and analyze patient data, make recommendations for nursing care plans, evaluate nursing care provided, document and communicate appropriately nursing actions taken and patient responses. Delegate tasks and direct the activities of unlicensed care providers (schedulers, Medical Assistants and Staff Assistants). Participate in own professional development by maintaining required competencies, identifying learning needs and seeking appropriate assistance or educational offerings. Participate in performance improvement and patient experience activities. #J-18808-Ljbffr Duke Clinical Research Institute