Territory Manager

Overview At Royal Cup, we pursue a winning spirit and clear standards to deliver exceptional coffee, tea, and beverages. We value teamwork and a culture of accountability, with employees referred to as “Cuppers.” Our vision is to become the chosen partner to customers nationwide, leading in sourcing, roasting, blending, and distributing our products. We commit to industry-leading standards that enhance customer experiences and drive operational excellence. Join us to bring our standards to life and redefine what it means to be the best in the industry. Benefits We offer a comprehensive benefits program including health, dental, vision, 401(k) with company matching, life and disability insurance, Flexible Spending Account (FSA), tuition reimbursement, paid holidays and vacation, paid parental leave, and other wellbeing programs. We are an equal opportunity employer and provide accommodations for individuals with disabilities upon request. For accessibility concerns, please contact Human Resources. Position Title: Territory Manager Location: Little Rock, AR Job Id: 885 Number of Openings: 1 Summary The Territory Manager reports to the Area Manager and serves as a route sales delivery professional focused on servicing and expanding the existing customer base. Key segments include offices, professional services, fine dining and casual/family restaurants, hotels and conference centers, coffee shops, resorts and clubs, healthcare facilities, and colleges/universities. Delivering outstanding service is the responsibility of every Royal Cup employee and is key to success. Supervisory Responsibilities None. Key Responsibilities Master all aspects of route operations, including inventory practices, safe driving, and customer service. Achieve goals set by the manager for safety, inventory, schedule compliance, and promotions. Provide exceptional customer service and represent the company professionally. All other duties as assigned. Minimum Qualifications High School Diploma or GED. A valid driver’s license and good driving record. Valid DOT medical card or ability to obtain one during the hiring process. Ability to follow instructions and safe operating procedures. Proven ability to build and maintain strong customer relationships. Ability to work independently while also being a team player with a strong work ethic. Professional appearance and demeanor with an outgoing and success-driven personality. Basic proficiency in Microsoft Office (Word, Excel) and ability to operate office equipment. Strong communication skills, including reading, writing, and interpreting correspondence. Ability to perform basic mathematical calculations (addition, subtraction, multiplication, division). Flexibility to work some nights and weekends as needed. Willingness to travel and stay overnight occasionally for meetings, training, or work-related events. Ability to successfully complete the pre-employment process. Preferred Qualifications 1-2 years of experience as a route delivery driver. Experience within the foodservice environment. Physical Requirements Ability to safely climb stairs or ramps at customer locations and in/out of trucks. Able to sit and walk for extended periods. Ability to use hand tools and operate equipment controls. Ability to push or pull up to 250 lbs with a hand truck and lift up to 55 lbs. Ability to carry product up to 40 lbs. Company Profile Royal Cup, Inc. is a long-standing leader in sourcing, roasting, blending, and distributing coffee and tea since 1896. We are a family-owned, privately held national importer, roaster, and distributor serving restaurants, hotels, offices, and consumers. We are committed to customer care, sustainable business practices, and growth across the country. We strive to provide outstanding service and to grow with high-impact accounts nationwide. Discover More Discover how we combine our expertise in product, equipment, distribution, and service to create customized beverage solutions. #J-18808-Ljbffr