Dietary Supplements Technical Manager (NA) - Kennesaw, GA

Dietary Supplements Technical Manager - Health and Wellness North America The Technical Manager role within the ADM Technical Center is an experienced role that has technical oversight for quality related matters pertaining to the supported business products. This includes providing detailed guidance and reviews as well as liaison for regulatory governance with RSA, assuring that local and global regulatory requirements are met during production, marketing, and sales activities. The role acts as the liaison between ADM and customers on all complex documentation requests and provides counsel to multiple functional teams that develop, produce, market, sell, transport, and store ADM products. The position exhibits expert competence and is likely to be contacted regarding all aspects of quality support for the commercial, sales, customer service, and production teams when necessary. Mentoring of Customer Quality Specialists, Representatives, and Managers when established will be required to ensure development and growth. Direct interaction with existing and potential ADM customers is expected. Introduction, participation, and adherence to existing processes as well as creation and implementation of activities to support improvement opportunities is necessary to ensure best‑in‑class customer satisfaction is obtained. Technical Managers assist with complex reviews in raw material approvals for the Health and Wellness platform. Role responsibilities will increase in complexity as knowledge and understanding are gained at product and service levels. This position reports to the Global Director of Quality. Essential Job Functions In depth knowledge and understanding of FSMA and 21 CFR 111 and 117 requirements Comprehensive understanding of global regulations as related to supporting dietary supplements and food ingredients with a proactive approach on current regulatory climate Advise and support Customer Quality team with complex customer requirements and customer issues requiring significant expertise to resolve Advise and support Raw Material/Supplier Quality team with complex customer requirements and customer issues requiring significant expertise to resolve Partner with R&D, Marketing/Commercial, Sales, Regulatory, Quality, CD&D to ensure product compliance and quality interests are complete/sufficient during new product development/introductions, including technical transfers as needed Collaborate with Customer Quality and Production Quality to ensure customer, regulatory and production expectations are understood Support creation and modification of GRAS and New Dietary Ingredient submissions to ensure compliance with current regulations Oversee quality decisions relating to the stability / shelf life of branded ingredients and their appropriateness for use ADM representative for industry associations respective to business markets supported Assure/collaborate with RSA on product label information, including trademarks & artwork, meets regulatory regulations to avoid misbranding Participate/support Crisis Management team events as needed Demonstrate positive actions to support customer (internal and external) intimacy, aiming towards a high level of customer satisfaction, including travel to support customer relationships as needed Advise on customer and branded ingredient specifications from the quality discipline Relay changing industry landscape / expectations in Quality to the business and provide implementation guidance Support local sites on MOC changes like re-sales, branded ingredient changes, new geographical regional sales, etc. Job Qualifications Bachelor’s degree in science-related field Minimum 10 years of a mixture of technical, quality, and regulatory services with experience in Dietary Supplements (Probiotics, Enzymes, Phages) PCQI Trained Excellent written and verbal communication skills with developed interpersonal skills Ability to articulate complex regulations into common user language procedures and requirements Ability to travel High regard for accuracy and attention to detail Independent troubleshooting and ability to work without direct supervision Relocation Assistance is available with this position. ADM requires the successful completion of a background check.

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REF:100028BR