Customer Service Representative - State Farm Agent Team Member

Benefits Simple IRA Opportunity for advancement Paid time off Training & development Bonus based on performance Competitive salary Flexible schedule ABOUT OUR AGENCY I opened my agency in 1991 and currently lead a team of seven. Before becoming a State Farm agent, I worked in healthcare, where helping others was already an important part of my career. Today, I’m proud to lead a well-established agency with an experienced team and a strong history of serving our customers and community. Our agency offers a Simple IRA, paid time off, paid holidays, and a strong commitment to work-life balance. We provide the stability of an established office along with the opportunity to learn from knowledgeable, experienced team members. Our culture is professional, supportive, and focused on results. I’m looking for someone who is hardworking, motivated to succeed, and excited by the opportunity to increase their earning potential through strong performance. If you’re ready to put in the effort and build a rewarding career with an experienced team, we’d love to meet you. ROLE DESCRIPTION As a Customer Service Representative with John Marcelli - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support. RESPONSIBILITIES Establish customer relationships and follow up with customers, as needed. Answer customer inquiries and requests. Maintain accurate records of customer interactions. QUALIFICATIONS Dedicated to customer service. Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. #J-18808-Ljbffr