Customer Service Representative
Wegmans
Service Desk AmbassadorLocation: 7830 Wormans Mill Road Frederick, MD 21701Availability Requirement for this role: Evening (including weekends). Shifts end as late as 9pmAge Requirement: Must be 18 years or olderTime Type: Part timePay Range: $16.50 - $17 / hourWhy Work HereWorking at Wegmans provides opportunities to grow, flexible scheduling, incredible benefits, and the experience of working for a company with a reputation you can be proud of.Job DescriptionAt Wegmans, our Service Desk employees are ambassadors of incredible customer service. In this area, you'll be on the front line of ensuring customer satisfaction by striving to answer questions, solve problems and assist in a variety of ways. With an outgoing personality, a desire to help others, and an ability to solve problems, you'll guarantee each customer has a positive experience as they end their shopping trip at Wegmans!What will I do?Engage customers in friendly conversation while making eye contact and smilingProactively offer additional assistance or services and thank the customer for shopping at WegmansProperly bag items to ensure products arrive at their destination in the condition they left the storePartner with departments to ensure questions are answered and problems are resolved Wegmans
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