Assistant Dental Office Manager

Assistant Dental Office ManagerProSmile is the fastest growing dental organization on the East Coast and Midwest. Our premier DSO is led by world class dentists who understand what highly skilled dentists and dental professionals need to grow a practice while focusing on delivering the best-in-class clinical care to their patients. We offer up-to-date equipment and technology, experienced and friendly staff, and dentists who truly care about their patients, as well as competitive pay and, where applicable, a benefits package that includes medical, dental, vision, 401(k), training, and career growth opportunities.Position Summary ProSmile is in need of an Assistant Dental Office Manager who is looking to join a practice with a strong culture, compassionate and skilled dentists, and a support structure that creates an environment of learning and the autonomy to create change at the practice that brings about growth and success. We offer competitive pay based on experience with a great benefit package. As an Assistant Dental Office Manager, we give you the tools and support needed to ensure you are in the best position to be successful. A ProSmile Assistant Dental Office Manager is a unique opportunity to join a practice that is part of a larger growing organization and offers the ability to move up and take on higher positions within the company.Duties and Responsibilities:Maintains control of patient schedulingAddresses and resolves patient complaintsReviews patient charts making corrections with posting if neededTakes on the responsibility of the Treatment Plan Coordinator in some officesHas working knowledge of all insurances; handling of claims, attachments for claimsMaintains collection controls and systemsOversees daily closeout functions as well as daily deposit with the corporate officeCoordinates end-of-month functions with the corporate office & Dental Practice ManagerMonitors patient A/REnsures compliance with all company Policies and Procedures in office and communicates any changes in same to staff, schedules office staff meetingsCoordinates staffing needs, scheduling, recruiting, interviewing, hiring, performance reviews and terminations in consultation with HR Department and Dental Practice ManagerContacts maintenance for all office equipment in need of repair for optimum functionFollowing up on unresolved taskPerforms miscellaneous job-related duties as assignedCoordinating office needs with Dental Practice ManagerQualifications:High School diploma or GED requiredExperience using Outlook, Word Excel preferredEasily able to learn new technologies and systems requiredWork experience in an administrative function and/or customer facing role requiredWorking knowledge of dental or medical front desk duties and responsibilities preferablePrevious dental office management work experience preferableRequires some flexibility in scheduling, such as the ability to work evenings and weekends as neededKnowledge and Skills/Expected Competencies:Work experience in an administrative function and/or customer facing role requiredWorking knowledge of dental or medical front desk duties and responsibilities preferablePrevious dental office management work experience preferableBenefits Summary:At ProSmile, we are committed to supporting the health and well-being of our employees and their families. We offer the following benefits for Full Time Benefits Eligible Positions (35+ hours per week) and Part Time Benefits Eligible Positions (30-35 hours per week):Medical Insurance : Choice of five comprehensive Aetna medical plans, including options with low copays, deductible-sharing, and national provider networks.Dental Insurance: MetLife plans offering preventative, basic, major, and orthodontic coverage options.Vision Insurance : Davis and UHC vision plans with annual exams, eyewear allowances, and contact lens benefits.Flexible Spending & Health Savings Accounts : Pre-tax savings accounts for medical, dependent care, and healthcare expenses.Life & Disability Insurance: Employer-paid basic life and AD&D insurance, with voluntary life, short-term, and long-term disability plans.Additional Perks: Employee Assistance Program (EAP)Identity Theft & Fraud ProtectionLegal Support ServicesDiscount Programs (including pet insurance, travel, theme parks, electronics, etc.)Wellness ProgramsFinancial Wellness and Planning ToolsPhysical/Mental Demands and Work Environment The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, fax machine and printer). The employee may occasionally lift and/or move between 10 and 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may need to travel to healthcare practices. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate. The Company reserves the right to modify the job description based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication creates an employment contract between the Company and the employee.Equal Employment Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. Prosmile values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged. ProSmile is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply.Company Safety We believe that the best care for our patients starts with the best care for our employees. ProSmile is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards.