Onsite ServiceNow Architect

Who We Are At Kyndryl, we design, build, manage and modernize the mission‑critical technology systems that the world depends on every day. We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. Role Onsite ServiceNow Architect – Upper Arlington, Ohio. Work onsite 5 days a week. Lead the technical design and execution of enterprise‑wide solutions for a high‑profile public sector client, ensuring scalability, security and compliance within a FedRAMP‑authorized environment. Eligibility : Government client. Only U.S. citizens or green card holders may apply. Key Responsibilities Architect technical strategy for the ServiceNow platform, ensuring alignment with the Common Service Data Model (CSDM) and industry best practices to minimize technical debt. Design and develop custom scoped applications, complex business rules, script includes, UI actions and client scripts using JavaScript and Glide APIs. Implement and maintain FedRAMP compliance, including advanced ACL configurations, data encryption and secure coding standards. Lead integration and automation design with third‑party systems using IntegrationHub, Flow Designer, MID Servers and REST/SOAP APIs. Establish platform governance, develop standards, conduct code reviews and ensure platform health, performance and upgradeability. Collaborate with the Engagement Lead and business stakeholders to translate functional requirements into high‑level design documents and technical specifications. Required Experience

• 5+ years in IT with at least 5 years of deep technical experience in ServiceNow development and architecture.
• Expert proficiency in JavaScript, HTML/CSS and ServiceNow development tools (Studio, UI Builder, Service Portal).
• Proven track record of working within FedRAMP or similarly regulated government cloud environments.
• Strong understanding of Configuration Management (CMDB) and IT Operations Management (Discovery, Service Mapping) in a public sector context.
• Ability to work onsite in Upper Arlington, Ohio and lead technical work sessions with diverse stakeholders.
• Must be a U.S. citizen or green card holder.

Required Certifications ServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer (CAD) ServiceNow Certified Implementation Specialist (CIS) – ITSM or ITOM preferred ITIL v4 Foundations Preferred Certifications ServiceNow Certified Technical Architect (CTA) or Master Architect (CMA) Security+ or similar cybersecurity certification Compensation & Benefits

• U.S. base salary range: $115,080 to $218,520 (full‑time). Location specific ranges: San Francisco Bay Area $138,120–$262,320; California (Other) $126,600–$240,480; Colorado $115,080–$218,520; Massachusetts $115,080–$240,480; New York City $138,120–$262,320; Washington $126,600–$240,480; Washington D.C. $126,600–$240,480.
• Eligibility for discretionary annual bonus program based on performance.
• Comprehensive benefits package including medical and dental coverage, disability, retirement benefits, paid leave and paid time off.

Equal Employment Opportunity Kyndryl is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status. #J-18808-Ljbffr Hobbsnews