Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Hiring Bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency has been serving the community for more than five years, backed by over 40 years of combined State Farm experience across our team. We currently have four full-time team members and pride ourselves on offering a strong mix of benefits, including group life insurance, health coverage, individual commissions, team bonuses, and even a team travel incentive. We also provide generous paid holidays, PTO, occasional team lunches, a team Christmas party, and a paid lunch hour where the office closes from 12–1 so everyone can truly take a break.

Our culture is competitive in all the right ways, but never cutthroat - with a genuine focus on taking great care of our customers. We’re active in the community, participate in local events, and support several sponsorships, including a major partnership with the Brighton Schools athletics programs. We’re also proud to be one of the most highly rated agencies in the area, with more than 300 five-star Google reviews.

A standout feature of our office is that Barb runs the Agent Aspirant program for our territory of 50+ agents, helping develop future agency owners through a proven, competitive track — a major advantage for anyone aspiring to open their own agency one day. We also offer an up to $2,000 signing bonus based on licensing.

For someone who thrives in a supportive, high-achieving environment with real long-term opportunity, this is a place where your career can truly take off.

ROLE DESCRIPTION:
Barb Vogelheim - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.