Retail Store Key Holder - Part Time (Backcountry Outlet)

Key Holder PositionBackcountry Outlet is a new retail division built on a simple idea: expert gear guidance paired with accessible pricing. It's a place where seasoned skiers, first-time mountain bikers, and families alike can confidently gear up for what's next. Our stores are powered by Gearheads who live the lifestyle—skiing, riding, hiking, and climbing—and bring that credibility to every customer interaction. This isn't transactional retail; it's about connecting people to the right gear, providing expert ski, snowboard, and bike services, and creating a reason to come back.The ideal candidate should have a passion for outdoor activities and possess excellent communication and interpersonal skills.We are seeking a highly motivated and experienced Key Holder to join our team. The Key Holder will be responsible for managing the store during scheduled shifts, opening and closing the store, handling cash and credit card transactions, managing inventory, and providing excellent customer service to our valued customers.What you get to do every day:Assist the Store Manager in opening and closing the storeEnsure the store is properly secured and alarm systems are functioning correctlyManage cash and credit card transactions, and perform daily cash reconciliationsMaintain accurate inventory levels, conduct regular inventory audits, and report any discrepancies to the store managerProvide exceptional customer service, and assist customers with their purchases, product inquiries, and returns/exchangesMaintain a clean, organized and attractive store appearanceAssist in the execution of and ensure daily tasks are completedTrain and mentor new team membersPerform other duties as assigned by the Store Manager and Assistant Store ManagerWhat you bring to the role:High school diploma or equivalentMinimum of 2 years of experience in retail sales or customer serviceStrong communication and interpersonal skillsAbility to manage multiple tasks and prioritize effectivelyAbility to work in a fast-paced and dynamic environmentMust be able to work a flexible schedule, including evenings, weekends and holidaysBasic computer skills, and experience with Point-of-Sale systems is a plusPhysical Requirements:Ability to communicate verbally and work cooperatively with associates and customersAbility to remain standing for up to 5 hours at a timeAbility to move about the store coaching and directing associates; selling to customers and retrieving merchandise from stockroom or sales floorAbility to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floorAbility to lift and/or move merchandise weighing up to 50 lbs.Ability to ascend/descend ladders to retrieve and/or move merchandiseAbility to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish workMust have a flexible schedule, including availability for nights, weekends, and holidaysRegular and predictable attendanceThe CSC family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws.The CSC family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact View email address on click.appcast.io.