SLA-Driven Call Center Operations Manager
$111.4k - $150kASM Research, An Accenture Federal Services Company
A federal services firm in Phoenix, Arizona is looking for a Call Center Operations Manager to oversee daily call center functions. Responsibilities include managing workflows to improve efficiency, ensuring compliance with federal standards, and training staff. The ideal candidate will have strong project management skills, a background in IT or related fields, and several years of management experience. A bachelor's degree is required, with preferences for PMP or ITIL certification. Competitive salary range is between $111,400 and $150,000. #J-18808-Ljbffr
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the SLA-Driven Call Center Operations Manager in Phoenix, AZ vacancy
$159k - $196k
...in simulation across 15+ U.S. states. The Vehicle Recovery Operations and Process Manager is a critical operational leadership role responsible for... ...critical metrics such as response times, cost-per-recovery, and SLA compliance to drive data-backed accountability. Advanced...SuggestedFull timeLocal areaShift workWaymo
Phoenix, AZ4 days ago$130k - $140k
...it leverages culinary, nutritional, and operational expertise to provide consistency and transform... ...Patient Visitation rounds with account management team during each site visit, ensures... ...in an unstructured, fast-paced and P&L driven environment Proven ability to mentor and...SuggestedFull timeLocal areaRemote workFlexible hours- ...Operations Project Manager Upgrade helps customers move in the right direction with affordable and... ...Manager in our Phoenix office to support Call Center Operations during an exciting phase... ...business goals. Coordinate Tech-Driven Operations: Manage project lifecycles...SuggestedWork at officeLocal areaRemote workWorldwideFlexible hoursShift work
Upgrade, Inc.
Phoenix, AZ3 days ago $20.15 - $34.15 per hour
...something bigger - helping to simplify health care one person, one family and one community at a time. Position Summary The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better...SuggestedHourly payFull timeTemporary workLocal areaFlexible hoursShift workNight shiftWeekend workDay shiftEarly shift$85k - $110k
...,000.00/yr Lead Recruiting & Operations Specialist at Suna Solutions... ...Own People Compliance and Risk Management Oversee compliance strategy,... ...thrive in a fast‑moving, service‑driven environment, we’d love to... ...religious observance, please call us at (***) ***-****, send...SuggestedHourly payFull timeWork at officeLocal areaRemote workSuna Solutions
Phoenix, AZ2 days ago$140k
...largest founder-led multi-shop operator (MSO) of high-quality... ...highline and luxury EV repair centers, services customers at more than... ...drive results, and effectively manage resources. Strategic Thinking... ...management experience required Driven personality, eager to grow,...Crash Champions
Phoenix, AZ3 days ago- ...Position Overview The Operations Manager – DDLC Support leads day-to-day delivery operations for... ...dashboards such as volume, throughput, SLA attainment, quality, and workforce utilization... ...managing programs that include call center, telephony, cloud/IT infrastructure sustainment...Contract workFor contractorsFor subcontractorWork at officeWorldwide
ASM Research, An Accenture Federal Services Company
Phoenix, AZ4 days ago $70k
...Operations Manager Redirect Health Inc Phoenix, Arizona, United States About this position Healthcare... .... Keeps the member experience at the center of every decision. What You’ll Do Own:... ...& sick time. 401(k) access. A mission‑driven team that believes in doing the right thing...Contract workRedirect Health
Phoenix, AZ5 days ago- ...conscious lifestyles — wherever life takes you. About the Role The Operations Manager will oversee and coordinate the daily operations of a team in... ...Office Suite. Ability to analyze data and make data‑driven decisions. Physical Requirements Ability to work in a warehouse...Work at office
PROformance OM
Phoenix, AZ2 days ago - ...Head of Operations About the Company Fast-growing restaurant technology company... ...strategic planning, compliance and risk management, performance metrics, and technology modernization... ...The ideal candidate will be performance-driven, with a proven track record of scaling...
Confidential
Phoenix, AZ3 days ago - ...Operations Manager Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable... ..., develop, train, and supervise a diverse team of Promise‑driven employees. Identify proper staffing levels to complete duties...Full timeWork at office
SP+
Phoenix, AZ2 days ago $90k
...incentives Lead a high-performing team and drive operational excellence in a fast-growing... .... Serenity is looking for an Operations Manager to oversee daily operations, lead teams,... ...Maintain a structured, organized, and results-driven environment Requirements 10+ years of...Full timeSerenity Healthcare, LLC
Phoenix, AZ5 days ago- ...McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering... ...part of tomorrow's health today, we want to hear from you. Sr. Operations Manager Schedule: Monday - Friday, 6:00 AM - 4:00 PM (flexibility required...Monday to Friday
MCKESSON Careers
Tolleson, AZ3 days ago $26.5 - $37 per hour
...the next level and gain valuable experience, The role of the Operations Manager Trainee (OMT) is to gain an understanding of the skills and company... ...; passionate; ethical Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive...Hourly payTraineeshipWork experience placementWork at officeLocal areaFlexible hoursPDS Health
Phoenix, AZ2 days ago- ...Operations Manager - for our Upcoming Arcadia Club Here We GROW Again! Are you ready to step into... ...through cancel‑save processes, follow‑up calls with cancelled members, and month‑over‑... .... Sales‑minded, customer‑service driven, and results‑oriented. Someone who embraces...Temporary workImmediate start
Crunch Fitness CR Fitness Holdings, LLC
Phoenix, AZ4 days ago - ...Operations Manager - Job Number: 262252 - Full-time Monday-Friday, 8 a.m.-5 p.m. Shift 1st Shift Job overview Schneider is seeking an Operations... .... Have strong written and oral communication skills. Goal-driven and motivated to reach desired outcomes. Able to positively coach...Full timeWork experience placementMonday to FridayShift workDay shift
Schneider National Inc
Phoenix, AZ3 days ago $122.2k
...Marketing operations manager • phoenix az Last updated: 6 hours ago Full-time The Operations Manager... ...'s Bio-Rubber Process Research Center (BPRC) in Southeast Mesa, Arizona.This... ...Time Marketing Manager! We are seeking a driven individual who is eager to learn, contri...Hourly payFull timeTemporary workCrunch Fitness
Phoenix, AZ2 days ago$85.5k - $142.5k
...McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect... ...today, we want to hear from you. Sr. Operations Manager Schedule: Monday Friday, 6:00 AM... ...teams within a high-volume distribution center, driving execution, performance, and continuous...Work at officeLocal areaMonday to FridayMcKesson
Tolleson, AZ4 days ago- ...Director of Operations and Continuous Improvement PHOENIX, AZ Capstone... ...Stay Curious, Show Up, Make The Call, Level Up. Identify... ...that drive clarity and action. Manage critical incidents, fix the root... ...environment. A practical, data‑driven thought process (you don’t guess...Full time
Capstonerealtypros
Phoenix, AZ4 days ago - ...Join QTS Data Centers It's exhilarating to find yourself at a... ...connecting the globe for good. Driven by purpose and a spirit of innovation... ..., we design, build, and operate some of the most advanced... ...boundaries established by the management team and corporate policy while...Local areaImmediate startWorldwideFlexible hours
QTS Data Centers
Phoenix, AZ4 days ago - ...Amazon.com Services LLC in Phoenix, AZ, is seeking an Operations Manager to lead a mixed team of salaried and hourly staff and ensure on-time... ...needed for success. You'll manage large projects, apply data-driven decisions, and collaborate with Safety, Loss Prevention, and...Hourly pay
Amazon
Phoenix, AZ3 days ago - ...Director of Operations Phoenix, Arizona Commercial Mechanical Construction Overview... ...and oversight of construction project management teams. This role is responsible for... ...programs on time and within budget Results-driven with strong decision-making and problem-...Contract workFor contractors
Solid Rock Recruiting LLC
Phoenix, AZ1 day ago - ...Customer Business Unit Program Management is responsible for ensuring... ...performance reporting and analysis for Operations and Customer Performance... ...enables critical data center infrastructure for AI, cloud,... ...networking solutions enabling AI-driven growth. Built on a legacy...Contract workWork at officeLocal areaRemote workWorldwideShift work
Celestica
Phoenix, AZ3 days ago $91k - $136.5k
...Description Job summary Our WW Operations network delivers millions of packages and... ...want to join our team as an Operations Manager. In this role, you will lead and develop... ...productivity and efficiency through data-driven decisions and analytical problem-solving...Hourly payFlexible hoursShift workNight shiftAmazon
Phoenix, AZ7 days ago- ...Accounting and Business Operations Manager Phoenix, Arizona REAL TIME COMPANIES—POSITION DESCRIPTION JOB TITLE: Accounting & Business Operations... ...prioritize multiple projects simultaneously in a deadline driven environment Ability to be firm and professional; have strong...Contract workWork experience placementCasual workVisa sponsorshipWork visaFlexible hours
Real Time Consulting
Phoenix, AZ3 days ago - ...in people’s lives. The Director, Legal Operations is a strategic leadership role responsible... ...operations, technology, and process management to enhance legal service delivery across... ...and operational metrics. Provides data‑driven insights to support decision‑making. Creates...Contract workWork at officeShift work
Banner Health Corporate
Phoenix, AZ2 days ago - ...Operations Supervisor Sub-Zero, Wolf, and Cove the leading manufacturer of luxury kitchen... ...homes. We look for team members who are driven by innovation and excellence, striving to... ...environment. Problem solving and conflict management skills. Ability to work independently...
Sub-Zero & Wolf Appliance
Phoenix, AZ2 days ago - ...Keys to Change. Position: Director of Operations Location: Phoenix Job Id: 157 # of Openings... ...understanding of (and ability to manage) mechanical systems, construction practices... ...CEO. Keys to Change fosters a mission-driven, equity-centered, and collaborative work environment...Temporary workFor contractorsFlexible hours
Keys to Change
Phoenix, AZ1 day ago - ...Head of Operations About the Company Mission-driven law firm specializing in veterans' disability claims Industry Legal Services Type Privately... ..., and a strong focus on well-being. Hiring Manager Title Founder Functions ~ Operations Confidential
$55k
...Included) Strengthen Your Skills with our Operational Strength Program (OSP) At Avis Budget... ...your path to becoming an Operations Manager. This full-time, immersive program combines... ..., you will be joining a team of 25,000 driven people, performing with purpose....Full timeTraineeshipRelocationRelocation packageShift workWeekend workAvis Budget Group
Phoenix, AZ12 hours ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to SLA-Driven Call Center Operations Manager. Be the first to apply!
Related searches
- operations officer Phoenix, AZ
- business operations director Phoenix, AZ
- senior marketing operations manager Phoenix, AZ
- workplace operations manager Phoenix, AZ
- network operations center manager Phoenix, AZ
- operational excellence manager Phoenix, AZ
- special operations manager Phoenix, AZ
- branch operations supervisor Phoenix, AZ
- regional operations manager Phoenix, AZ
- seasonal operations manager Phoenix, AZ