Relationship Banker - Glendale Burbank area

Job Overview This position is open for the entire market and the specific Financial Center location will be based on business needs. If you are offered a position, you will train at one financial center, and then potentially move to another location that is within a reasonable commuting distance of your home to the extent permitted by applicable law. Job Description This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self‑service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in‑depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals. Responsibilities Executes the bank’s risk culture and strives for operational excellence Builds relationships with clients to meet financial needs Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations Grows business knowledge and network by partnering with experts in small business, lending, and investments Manages financial center traffic, appointments, and outbound calls effectively Drives the client experience Manages cash responsibilities Required Qualifications Enthusiastic, highly motivated self‑starter with strong work ethic and intense focus on results, acting in the best interest of the client Effective collaborator who builds and nurtures strong relationships Displays passion, commitment and drive to deliver an experience that improves clients’ financial lives Confident in identifying solutions for new and existing clients based on their needs Communicates effectively and confidently and is comfortable engaging all clients Ability to learn and adapt to new information and technology platforms Confident in educating clients on how to conduct simple banking transactions through self‑service technologies (ATM, online banking, mobile banking) Strong critical thinking and problem‑solving skills to meet clients’ needs Follows established processes and guidelines to do what is right for clients and the bank, adhering to all applicable laws and regulations Efficiently manages time and capacity Focuses on results while acting in the best interest of the client Willing to work weekends and/or extended hours and travel to any financial center location within a reasonable distance Desired Qualifications Experience in financial services and knowledge of financial services industry, products and solutions One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals Six months of cash handling experience Bachelor’s Degree or business‑relevant Associate’s Degree such as business management, business administration or finance Skills Adaptability Business Acumen Customer and Client Focus Oral Communications Problem Solving Account Management Client Experience Branding Client Management Client Solutions Advisory Relationship Building Business Development Pipeline Management Prospecting Referral Identification Referral Management Minimum Education Requirement High School Diploma / GED / Secondary School or equivalent Shift 1st shift (United States of America) Hours Per Week 40 Pay US - CA - Burbank - 142 E Olive Ave - BURBANK MAIN OFFICE (CA8114), US - CA - Burbank - 255 N Pass Ave - NORTH TOLUCA LAKE BC (CA8195), US - CA - Burbank - 3400 W Magnolia Blvd - MAGNOLIA PARK BC (CA9151), US - CA - Glendale - 203 N Glendale Ave - WILSON & GLENDALE BC (CA8187), US - CA - Glendale - 345 N Brand Blvd - GLENDALE MAIN OFFICE (CA8109), US - CA - Glendale - 3812 San Fernando Rd - GATEWAY BC (CA8113), US - CA - Glendale - 6400 San Fernando Rd - WEST GLENDALE BC (CA0126), US - CA - Los Angeles - 2263 Colorado Blvd - EAGLE ROCK BC (CA9128), US - CA - Los Angeles - 2420 Glendale Blvd - SILVER LAKE-GLENDALE BC (CA9158), US - CA - Los Angeles - 5515 N Figueroa St - HIGHLAND PARK BC (CA9114), US - CA - North Hollywood - 5025 Lankershim Blvd (CA9104), US - CA - Pasadena - 145 W California Blvd - CALIF AND PASADENA BC (CA9183), US - CA - Pasadena - 880 E Colorado Blvd - Lake-colorado (CA9110), US - CA - South Pasadena - 929 Fair Oaks Ave - SOUTH PASADENA BC (CA9164) Pay Range $25.00 - $27.88 hourly pay, offers to be determined based on experience, education and skill set. Benefits This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve. Equal Opportunity Bank of America is an Equal Opportunity Employer and is committed to fostering a diverse and inclusive workforce. #J-18808-Ljbffr