Technical Writer

WGNSTAR is a dynamic and growing company with a global footprint. Primarily focused on the semiconductor industry, we provide a platform for you to expand your career with knowledge gained on the job training, and tailored development. We know we need talented people like you that hold similar values, which is why we do not put limits on learning, development, industry, and personal growth. Start your path to a WGNSTAR career today!

Schedule: M-F 8:00am-5:00pm
Pay Rate: $35-$40/hr DOE
Location: Hillsboro, OR
Travel: 80% - domestic or occasional international travel.
Position Type: Full Time
Benefits : This position is eligible for WGNSTAR's full benefits package, including Medical, Dental, Vision, and 401(k). Additional benefits are listed at the end of this posting.

Principal Duties and Responsibilities:

• Conduct routine and ad-hoc audits of field activities to ensure adherence to procedures, safety standards, and regulatory requirements; identify gaps and compliance risks.
• Review and improve service procedures, ensuring they are accurate, practical, and consistently followed across teams and locations.
• Perform on-site audits of field engineers to evaluate execution quality, troubleshooting practices, and alignment with operational standards.
• Lead root cause analysis, drive corrective/preventive actions, and maintain clear audit documentation, metrics, and reporting to stakeholders.
• Identify process improvements, support standardization, and reinforce a strong safety culture while ensuring risk and compliance adherence.

Requirements:

• Bachelor's degree or equivalent experience (5+ years in field service, quality, or related area).
• 2-5 years of experience in the semiconductor industry

Physical Effort/Activities:

Continuously, will work in an office environment, sit at a desk for a long period of time, intermittently answer the telephone, and use a computer to communicate. On an occasional basis, in the performance of duties, may be required to walk, stand, and lift up to 50 pounds. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job
Additional Benefits: Paid Vacation, Select Holidays, Overtime Opportunities, On-site Facilities & Career Development Opportunities.

The people who thrive most at WGNSTAR are those individuals who perform well in a team environment, enjoy interacting and engaging with several different stakeholders, and adapt quickly to changing environments, while leveraging their skills, quality, and knowledge to drive themselves and their teams towards continuous improvement and success.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

This position is not eligible for visa sponsorship. All applicants must be legally authorized to work in the United States without the need for current or future sponsorship (e.g., H-1B, O-1, etc). Additionally, WGNSTAR does not participate in the STEM OPT extension program for this role.

Equal opportunities and Social Governance

WGNSTAR is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

WGNSTAR places an immense emphasis on equal employment, encourages diversity in the workplace, and applies an open-door policy for inclusion of all employees. Our diversity program encourages people from any gender, background, ethnicity, culture, education, and experience to join the company and more importantly build a career through employee development.

Through our Global wellness programs, WGNSTAR ensures our employees and families have access to a full range of wellness services through our Employee Assistance Program (EAP). In the communities that surround our business operations, we support individual and group sponsorships for local sports and those that are vulnerable in society.