Quality Manager

Quality ManagerPosition OverviewWe are seeking an experienced Quality Manager to lead and strengthen our quality systems across manufacturing and packaging operations. The role will own quality strategy, compliance, continuous improvement, and supplier quality to ensure products consistently meet customer, regulatory, and internal standards. The ideal candidate combines strong quality expertise with proven management skills and hands-on experience in packaging processes.Key ResponsibilitiesDevelop, implement, and maintain the quality management system (QMS) to meet ISO/industry and regulatory requirements.Lead day-to-day quality activities across production and packaging lines, including inspections, audits, and corrective actions.Manage a team of quality engineers/technicians: recruit, coach, set objectives, and evaluate performance.Design and run internal audits and support external audits; drive timely closure of non-conformances and preventive actions.Establish and monitor key quality metrics (e.g., yield, defect rates, CAPA effectiveness) and report trends to senior management.Work cross-functionally with production, R&D, supply chain, and packaging engineering to ensure quality is built into product design and packaging processes.Oversee supplier quality management: conduct supplier audits, approve suppliers, and manage incoming inspection and supplier corrective actions.Lead root cause analysis (e.g., 8D, Fishbone) and implement robust CAPA to prevent recurrence.Drive continuous improvement initiatives (Lean, Six Sigma tools) to reduce waste, improve efficiency, and enhance product quality.Ensure proper documentation and control of quality records, specifications, and packaging standards.QualificationsBachelors degree in Engineering, Food Science, Chemistry, or related field; advanced degree preferred.5+ years of progressive quality experience in manufacturing, with at least 2 years in a supervisory or management role.Demonstrated experience with packaging processes and packaging quality control (materials, line verification, sealing, labeling).Strong knowledge of quality systems and standards (ISO 9001, GMP, HACCP, or industry-specific regulations).Proven leadership and people-management skills with ability to influence cross-functional teams.Experience with auditing (internal and supplier) and managing CAPA programs.Proficiency with quality tools and methodologies (root cause analysis, FMEA, Lean, Six Sigma).Excellent communication, problem-solving, and project management skills.Ability to read and interpret technical drawings, specifications, and packaging artwork.Willingness to work on manufacturing floor and participate in shift coverage if required.