Remote Appointment Specialist

Job Description

Job Description

Love being on the phone? Move fast through a call list and know your way around technology? We have a remote seat with your name on it.

About Daisy: We're the first national brand for smart home and small business technology installation and service headquartered in Costa Mesa, CA, with 20+ locations nationwide and named the 2025 ACG Orange County Startup Award winner. We're growing fast and we take care of our customers long after the work is done.

The role: You'll spend your day reaching out by phone to customers who already know us, reconnecting with them, and booking their next service visit. This isn't a hard-sell job it's warm outreach, a friendly reason to say yes, and getting the appointment on the calendar. Behind the calls, you'll keep a national appointments calendar straight and handle rescheduling without missing a beat.

You'll thrive here if you:

Have a track record of high call volume call center, inside sales, BDR, customer service, or busy retail/support

Are warm and upbeat on the phone, and a no doesn't slow you down

Are comfortable with technology (you don't need to be an engineer you just can't get lost talking about devices and systems); CRM experience is valuable and Microsoft Dynamics is a plus

Are organized and self-directed enough to own your day in a fully remote role

Backgrounds that fit well: Verizon / AT&T / T-Mobile Best Buy / Geek Squad Apple Store / Genius Bar inside sales, BDR, or appointment-setting roles with a daily call target

Compensation: $45,000 base + uncapped per-appointment booking incentive (~$19K/yr at target = ~$64K OTE, and uncapped means strong bookers earn more) separate 5%-of-base annual performance bonus stock options full benefits fully remote.

This is a remote position.