Care Specialist (RN Nurse Educator) - San Juan, Puerto Rico (National)

IQVIA seeks a field-based registered nurse to educate patients on prescribed therapies, health insurance navigation, and treatment adherence across Puerto Rico. The role combines in-home and virtual patient support with administrative coordination, requiring extensive travel and a commitment to equitable access and privacy protection.

Responsibilities

• Deliver approved education on prescribed products, administration, disease state, adherence, and health literacy to patients
• Educate patients and caregivers on health insurance concepts, coverage, access pathways, and affordability resources
• Manage assigned patient caseload and account geography, documenting interactions and coordinating with internal and external partners
• Provide injection or administration training when trained and authorized
• Contribute field insights to improve patient programs, educational materials, and service delivery

Requirements

• Bachelor's degree in nursing (BSN)
• Current, unrestricted RN license for Puerto Rico
• Current CPR certification or ability to obtain
• Minimum two years of experience in patient education, community outreach, case management, or related patient-facing field
• Ability and willingness to travel 75–90% across Puerto Rico territory
• Strong patient-centered communication skills and health literacy awareness
• Sound judgment in protecting patient privacy and following approved processes