Global Chief Revenue Officer (CRO)
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- # Global Chief Revenue Officer (CRO)Applyremote type: Hybrid Positionlocations: San Antonio, TX (Stone Oak)time type: Full timeposted on: Posted Todayjob requisition id: Req38895iHeartMediaCurrent employees and contingent workers click here **to apply and search by the Job Posting Title.**The audio revolution is here – and iHeart is leading it! iHeartMedia, **the number one audio company in America**, reaches 90% of Americans every month -- a monthly audience that’s **twice the size of any other audio company** – almost three times the size of the largest TV network – and almost 4 times the size of the largest ad-supported music streaming service. In fact, we have:* **More #1 rated markets** than the next two largest radio companies combined;* **We’re the largest podcast publisher**, with more monthly downloads than the second- and third-largest podcast publishers combined. Podcasting, the fastest-growing new media, today has more monthly users than streaming music services or Netflix;* iHeart is **the home of many of the country’s most popular and trusted on-air personalities and podcast influencers**, who build important connections with hundreds of communities across America;* We create and produce some of **the most popular and well-known branded live music events** in America, including the iHeartRadio Music Festival, the iHeartRadio Music Awards, the iHeartCountry Festival, iHeartRadio Fiesta Latina and the iHeartRadio Jingle Ball Tour;* iHeartRadio is the **#1 streaming radio digital service** in America;* Our **social media footprint** is 7 times larger than the next largest audio service; and* We have **the only complete audio ad technology stack in the industry for all forms of audio**, from on demand to broadcast radio, digital streaming radio and podcasting, which bring data, targeting and attribution to all forms of audio at an unparalleled scale. As a result, we’re able to combine our strong leadership position in audience reach, usage and ad tech with powerful tools and insights for our sales organizations to help them build success for their clients at a more efficient cost than any other option.Because we reach almost every community in America, we’re committed to providing a range of programming that reflects the diversity of the many communities we serve – and our company reflects that same kind of diversity. Our company values stress collaboration, curiosity, welcoming dissent, accepting mistakes in the pursuit of new ideas, and respect for everyone.Only one company in America has the #1 position in everything audio: iHeartMedia!If you’re excited about this role but don’t feel your experience aligns perfectly with the job description, we encourage you to apply anyway. At iHeartMedia we are dedicated to building a diverse, inclusive, and authentic workplace and are looking for teammates passionate about what we do!**What We Need:**The Global Chief Revenue Officer (CRO) is a member of the Executive Leadership Team responsible for developing and executing RCS's global commercial strategy, driving sustainable revenue growth, and expanding the company's leadership position as the premier provider of technology solutions for the broadcast radio, audio, and media industries. Reporting directly to the CEO & President, the CRO will lead all global revenue-generating functions, including enterprise software sales, SaaS subscriptions, strategic partnerships, customer success, licensing, digital products, and emerging technology solutions. This executive will unify the company's go-to-market strategy across the Americas, Europe, Asia-Pacific, and other international markets while accelerating growth through innovation, customer engagement, and strategic partnerships. As a division of iHeartMedia, the CRO will leverage RCS's industry leadership and global relationships to expand commercial opportunities across broadcast radio, streaming audio, podcasting, connected vehicles, and next-generation media technologies.**What You'll Do:****Commercial Strategy & Revenue Growth*** Develop and execute a comprehensive global revenue strategy that supports RCS's long-term growth objectives.* Drive sustainable growth across software licensing, SaaS subscriptions, cloud-based products, enterprise services, customer support offerings, data solutions, and consulting services.* Identify new revenue opportunities in AI, automation, metadata, music intelligence, audience analytics, advertising technology, and digital audio ecosystems.* Expand recurring revenue while increasing customer lifetime value through cross-selling, upselling, renewals, and strategic account management.**Global Sales Leadership**Lead and optimize worldwide commercial teams responsible for:* Enterprise Software Sales* SaaS & Cloud Solutions* Broadcast Technology Solutions* Music Scheduling & Programming Platforms* Advertising Technology Solutions* Customer Success & Renewals* Strategic Partnerships* International Sales* Channel & Distribution PartnersEstablish consistent global sales processes, forecasting, pipeline management, pricing strategies, and performance metrics while fostering a high-performance, customer-focused culture.**Technology & Product Commercialization**Partner closely with Product, Engineering, and Innovation teams to commercialize next-generation solutions, including:* AI-powered programming and workflow automation* Cloud-native broadcast solutions* Metadata and music intelligence platforms* Digital asset management* Audio content management* Audience analytics and data services* Advertising and campaign management technologies* Broadcast automation and remote production solutionsDevelop commercialization strategies that accelerate adoption of new products while strengthening RCS's competitive advantage.**Strategic Partnerships**Build and expand executive relationships with:* Broadcast groups* Public and commercial radio organizations* Streaming audio platforms* Podcast networks* Automotive manufacturers* Consumer technology companies* Music labels* Rights organizations* Advertising technology providers* Media agencies* Systems integrators and channel partnersIdentify partnership opportunities that extend RCS's technology footprint and create new revenue streams globally.**Customer Experience & Market Leadership*** Serve as executive sponsor for the company's largest strategic customers while ensuring exceptional customer satisfaction and long-term retention.* Represent RCS at major industry conferences, including NAB Show, CES, IBC, Radiodays Europe, and other leading broadcast, media, and technology events.* Maintain deep awareness of evolving trends in broadcast technology, digital audio, artificial intelligence, cloud computing, media automation, and audience engagement.**Executive Leadership*** Partner with the CEO & President and Executive Leadership Team to establish corporate strategy, annual operating plans, and long-term objectives.* Collaborate across Finance, Product, Engineering, Marketing, Legal, and Operations to ensure execution excellence and customer success.* Present performance, strategic initiatives, and growth opportunities to executive leadership and stakeholders.* Develop and mentor future leaders while building a culture centered on innovation, accountability, collaboration, and customer success.**What You'll Need:****Required Experience*** 15+ years of executive leadership within enterprise software, SaaS, media technology, broadcast technology, AdTech, or digital media.* Proven success leading global B2B sales organizations serving enterprise customers.* Demonstrated experience managing recurring revenue businesses with subscription and licensing models.* Strong understanding of the broadcast radio, digital audio, streaming, podcasting, or media technology industries.* Track record of consistently exceeding revenue targets and driving profitable international growth.* Experience leading organizational transformation and scaling high-performing commercial teams.**Preferred Experience*** Experience with broadcast software, automation, scheduling, traffic, or playout systems.* Knowledge of music programming technologies and metadata platforms.* Experience with cloud software, AI-enabled products, and enterprise SaaS businesses.* International leadership experience across multiple regions.* Experience working within a large media organization or publicly traded company.**Leadership Competencies**The successful candidate will demonstrate:* Visionary leadership* Customer-first mindset* Enterprise software sales expertise* Global business acumen* Strategic negotiation skills* Executive communication and influence* Data-driven decision making* Financial discipline* Innovation and change leadership* Talent development and succession planning* High integrity and accountability**Key Performance Indicators**Performance will be measured through:* Annual recurring revenue (ARR) growth* Software subscription growth* Enterprise customer acquisition* Customer retention and renewal rates* Net revenue retention* International revenue expansion* Strategic partnership development* Sales pipeline health and forecast accuracy**Education**Bachelor's degree required. MBA or other advanced business degree preferred.**About RCS**RCS is the world's leading provider of broadcast and media software solutions, serving thousands of radio stations, media companies, and audio organizations in more than 150 countries. As a division of iHeartMedia, RCS delivers innovative technology that powers music scheduling, broadcast automation, metadata, audience engagement, and content management for broadcasters and digital media companies around the globe.The Global Chief Revenue Officer will play a pivotal role in accelerating RCS's next phase of growth by expanding its software leadership, strengthening global customer relationships, and driving innovation across the rapidly evolving audio and media technology landscape.**What You'll Bring:*** Respect for others and a strong belief that others should do this in return* A passion to embrace and champion diversity, inclusion, and belonging* Achievement-oriented leadership* Ability to manage several complex business initiatives at a time* Growth mindset and desire for continued knowledge sharing and learning* Keen understanding of organizational strategy and long-term objectives* Strong business insight that contributes to resolving unique problems and opportunities* Talent for creating an environment where innovative ideas thrive and collaboration is nurtured* Growth mindset for continuous improvement across business* Ability to promote spirited dissent and collaboration across teams and stakeholders* Ability to establish trust and exert strong influence on senior leaders **Location:**San Antonio, TX: 20880 Stone Oak Parkway, 78258**Position Type:**Regular**Time Type:**Full time**Pay Type:**Salaried**Benefits:**iHeartMedia’s benefits offering is flexible and offers a variety of choices to meet the diverse needs of our changing workforce, including the following:* Employer sponsored medical, dental and vision with a variety of coverage options* Company provided and supplemental life insurance* Paid vacation and sick time* Paid company holidays* A Spirit day to encourage and allow our employees to more easily volunteer in their community* A 401K plan* Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving* A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!We are accepting applications for this role on an ongoing basis.The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.
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