Service Advisor-Internal

Omaha Offsite Service 4421 S 76th Cir Omaha, NE 68127, USA Key Objectives Deliver an Exceptional Customer Experience Coordinate Seamless Service Operations Responsibilities Review and assess internal service work orders for accuracy and completeness Coordinate workflow and timelines with dispatch, technicians, and the sales team Ensure units are prepped and ready for delivery according to dealership standards Track the status of internal jobs and follow up to ensure on‑time completion Assist with documentation, parts coordination, and warranty‑related processes Support inventory tracking and maintain accurate service records Communicate effectively across departments to align priorities and avoid delays What You’ll Bring Exceptional skills in customer service and communication Ability to use a variety of computer‑based systems Excellent verbal and written communication skills Flexibility with work schedules, including Saturdays (we are always closed on Sundays) Problem‑solver who takes initiative Ability to pass a background and drug test Neat, clean, and professional appearance Demonstrate alignment with the Company’s vision, mission, and core values in all interactions Eager to contribute to a smooth and efficient service operation Expected Results Internal units serviced and delivered on time and to standard Improved communication and coordination between service and sales Reduction in errors or delays due to incomplete work orders or miscommunication Increased efficiency in internal prep and warranty processes Strong support for a positive customer experience through behind‑the‑scenes accuracy and care A reliable, proactive presence that contributes to team success and dealership performance Resources (What is available to be successful in this role) On‑the‑job training and mentorship from experienced service and sales staff Access to industry‑leading service management software and scheduling tools Use of internal checklists, work order templates, and warranty documents Collaboration with a supportive, team‑oriented environment focused on success Uniforms and safety gear provided for on‑site responsibilities Bish’s RV is one of the largest family‑owned RV dealers in the country. We are dedicated to providing quality products and services that exceed the expectations of our customers and creating an atmosphere where our customers can enjoy a positive experience as friends of our family business. Our company is currently experiencing record growth with more expansion on the way. The opportunities to grow within our organization are outstanding and our dedication to each employee’s success is unparalleled. Benefits Comprehensive benefits package including medical, vision, dental, and other supplemental coverages 401K with 5% match Company‑paid life insurance Gym membership reimbursement Opportunities for advancement Annual Incentive Trip for Top Performers RV Borrowing Program Incredible Team Culture We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Bish’s RV honors our military service members, veterans, and their family members by being a military friendly workplace. Many of the positions within our organization are transferable from previous military occupations. #J-18808-Ljbffr