HVAC Service Technician II

Join the outstanding team at Blue Mountain. We are a group of professionals dedicated to quality craftsmanship and customer satisfaction. We’re looking for service technician team members. Does this sound like you? Are you committed to delivering quality results? Do you have experience in achieving customer satisfaction? Are you driven to deliver quality workmanship on time and within the budget? Do you believe in troubleshooting and trying again until you find the right method to exceed expectations? Do you communicate quickly and clearly, with great follow-through? Enjoy Competitive Benefits Blue Mountain values our team members and shows it with competitive benefits for those pursuing construction and HVAC careers. This includes: Compensation Packages You will be highly compensated for your position, with an opportunity for a successful career and retirement. Stability & Growth We are constantly growing, meaning you can focus all your energy on your work knowing that the company is stable. This also means that higher-level positions are available for upward mobility. A Finely Tuned Company Blue Mountain is governed by an owner and executive team with 75+ years of construction experience. The company knows how to provide a great working environment and opportunities for success. Family Owned Blue Mountain is family-owned, not a corporation, meaning your hard work will be recognized, you have support when you need it, and you have an opportunity to voice suggestions and concerns. Blue Mountain’s 10 Rules Of Engagement Jobs Location: Contra Costa County, CA Remote Status: On-Site Job Id: 3266 # of Openings: 1 Must be authorized to work in the United States for any employer. Blue Mountain Construction Services in Vacaville, CA has an Immediate opening for an Experienced Residential HVAC Technician II JOB SUMMARY Responsible for inspecting and providing necessary service and repair to residential heating and air conditioning systems. Troubleshoot and resolve warranty service issues for customers. ESSENTIAL DUTIES AND RESPONSIBILITIES Conduct daily field visits to jobsites in service area as scheduled by Service/ Warranty Manager and work with dispatch to ensure schedule is maintained and delays are properly communicated to customer. Maintain and repair heating, ventilation, and cooling units for both commercial and residential customers. Work on both basic and more advanced maintenance andrepairs. Inspect systems to accurately diagnose and repair electronic, mechanical and electrical components of these systems as necessary. Communicate with customers to help troubleshoot system malfunctions or problems. Tactfully explain issues to customers. Diagnose diverse warranty service issues, obtain any replacement parts, calibrate system to manufacturer’s recommendations, and explain fully to customer what the issue is and what is required to correct. Work with Manager, Estimating and Install to resolve design issues and HERS testing issues. Properly document all inspections, repairs, and installed equipment upon arrival, including make, model, serial number, type of fuel, necessary test measurements, and pictures as necessary. Identify and report to owner potential opportunities for additional business (newer system, service contracts, and additional services). Clean, maintain, and replenish proper stock, parts, tools, and safety equipment in the vehicle as necessary. Train new HVAC Service staff. Ensure new staff is trained on service area, processes and procedures and that van is fully equipped for new employee. Responsible for obtaining basic car maintenance, i.e. oil changes, car washes, etc. Perform all other special duties or projects as assigned by Service/Warranty Manager. KEY JOB REQUIREMENTS Requires a high school diploma or GED equivalent; HVAC Technician school certification highly preferred. Must possess 3-4 years minimum prior experience with HVAC systems and/or HVAC equipment maintenance/ installation. Must possess EPA 608 Certification for refrigerant handling. Must be able to read and understand plans and Title 24 criteria. Requires regular travel to and from scheduled jobsites in assigned region. Must possess a valid California driver’s license and be insurable as a driver under the corporate insurance policy. Must be able to communicate effectively in English in both verbal and written formats. Must be computer literate. Some Microsoft Office (Outlook, Word, Excel) experience required. Must possess ability to read and interpret blueprints, plans and manuals. Must possess strong time management, problem solving, and customer service capabilities. Must possess good analytical skills and attention to detail. Must be reliable, trustworthy, and capable of working long periods of time independently, with little to no supervision. Must possess strong interpersonal and communication skills to interface with customers and other employees in a courteous and professional manner. Must possess mental and physical capacities necessary to perform the job duties. PHYSICAL REQUIREMENTS Physical stamina: HVAC Installer/ technicians may work extended amount of hours walking, standing, and may need to be physically active without getting tired. Bending & Crawling: HVAC Installer/ technicians may work extended amount of hours kneeling, crawling, or climbing ladders. Lifting: HVAC Installer/ technicians may need to lift large parts and objects, and should be properly trained to safely do so. They should also be able to lift 50 pounds at a time. Working in extreme conditions: HVAC Installer/ technicians may need to work in settings with extreme cold or extreme heat, depending on the time of year. BENEFITS Company Vehicle (for qualifying positions) 401k Life Insurance Paid Time Off Paid Holidays Pay Transparency This job posting may span more than one career level. In addition to base salary, this job may be eligible to participate in our corporate discretionary bonus program, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Blue Mountain offers a wide range of benefits to full-time employees, including medical, dental, and vision insurance, 401(k) program with employer match, vacation, and sick leave. To learn more, we visit To provide greater transparency to candidates, we share base pay ranges for all California based jobs. We set standard base pay ranges for all roles based on function, level, and geographic location, benchmarked against similar industry companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below. The base pay range for this position is: $32.00 - $38.00 Blue Mountain does not welcome unsolicited resumes or candidate submissions from search/recruiting agencies not listed on our approved agency roster. Any resumes or candidate information sent to Blue Mountain by agencies not pre-approved shall be deemed Blue Mountain's property. Should Blue Mountain hire such a candidate, no fees will be owed to the agency responsible for the unsolicited submission. EEO STATEMENT Blue Mountain is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. Blue Mountain is an equal opportunity employer and as such, openly support and fully commit to recruitment, selection, placement, promotion, and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state, or local laws. We believe that diversity and inclusion among our teammates is critical to our success. #J-18808-Ljbffr