Credit Manager

Role Description

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Job Summary: Responsible for notifying customers of delinquent accounts to solicit payment. Receive payment and post to customer's account. Maintain records of collection and status of accounts.

Major Tasks, Responsibilities and Key Accountabilities

• Performs a wide variety of credit and collection functions for larger or more complex accounts.
• Ensures compliance with established guidelines, reviews and monitors credit sources, credit files, customer applications and delinquent accounts.
• Compiles and maintains basic credit information about financial status of customer and status of collection efforts.
• Maintains records on credit risks, delinquent accounts and incomplete files.
• Ensures compliance with established guidelines.
• Performs other duties as assigned.

Nature and Scope

• May modify processes to resolve situations.
• Under limited supervision, relies on experience and exercises independent judgment to determine the best approach to achieve desired outcomes.
• Course of action is often determined by interpreting procedures and policies.
• Work typically involves periodic review of output by a supervisor or direct customers of the process.
• Is sought out and/or assigned to provide general guidance/direction, training, and technical assistance to junior level support personnel.
• Contributes to employees' professional development but does not have hiring/firing authority.

Work Environment

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
• Most of the time is spent sitting or standing in the same location and/or there may be a need to stoop regularly or move/lift light material or equipment (typically less than 8 pounds).
• Typically requires overnight travel less than 10% of the time.

Education and Experience

• Technical certification or associate degree may be required in some areas.
• Generally 5-7 years of experience in a related area of responsibility.

Preferred Qualifications

• Supervisory experience preferred.

Pay Range

$24.50-$36.30 Hourly. California law requires the posting of the salary range for advertised jobs. This range is determined based on market data and internal pay practices to establish a minimum and maximum value for a job. Individual base pay is determined based on a variety of elements including experience, skills, internal equity and other factors.