Front Desk Receptionist
Aurora Behavioral Health System
Join Our Team at Aurora Behavioral Health System - Glendale, AZ- 6015 W Peoria Ave Glendale AZ 85302 Aurora Behavioral Health System is Arizona's most extensive free-standing psychiatric hospital system, offering both inpatient and outpatient services. We are currently seeking a dedicated and professional Front Desk Receptionist to join our Glendale location. This PER-DIEM role is ideal for someone who thrives in a fast-paced healthcare environment and enjoys being the welcoming face of an organization that makes a difference in the community. Position Overview As the receptionist, you will be the first point of contact for patients, visitors, and staff. Your role is essential in creating a warm, responsive, and secure environment. You'll manage incoming calls, direct inquiries, and maintain the reception area to ensure it reflects the professionalism of our facility. Key Responsibilities
- Greet and assist visitors in person and over the phone
- Answer and direct calls using a multi-line phone system
- Issue visitor badges and monitor access per hospital policy
- Maintain confidentiality per HIPAA and hospital guidelines
- Keep the reception area clean, organized, and welcoming for visitors
- High school diploma or equivalent required; some college preferred
- Minimum 1 year of customer service experience
- Strong verbal and written communication skills
- Proficiency in Microsoft Office and general computer use
- Ability to remain seated for extended periods
- Bilingual (English/Spanish) preferred
- Previous experience in healthcare or behavioral health is a plus
- Must be at least 21 years old
- Must pass a background check, drug screening, and obtain a Level One Arizona Fingerprint Clearance Card
- Per-Diem Available shifts include 7:00 AM to 3:00 PM and/or 3:00 PM to 11:00 PM, with weekend availability required. Additional weekday shifts may occasionally become available to provide coverage during full-time staff absences, such as PTO.
- On-site position (Glendale, AZ)
- Must be able to pass a drug screen and physical
- Must be eligible for a fingerprint clearance card
Vacancy posted 1 day ago
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