Content Ops Lead

Overview We are looking for an experienced PMO Lead to drive project intake planning governance tracking reporting and stakeholder coordination across digital web operations. This role will support end-to-end delivery management for web and content initiatives including intake triage, tiering, Site PM coordination, governance reviews, backlog tracking, reporting and closure management. The scope also includes request management, documentation lifecycle tracking, cross-functional coordination, review cycles, KPI reporting and task tracking. Responsibilities Manage project intake request triage and prioritization across the portfolio Perform PMO tiering and classification based on complexity, priority, timelines and business impact Coordinate Site PM assignment and track project ownership across requests Drive end-to-end project lifecycle management from intake to closure Maintain project plans, RAID logs, milestone tracking and governance checkpoints Track backlog delivery timelines, dependencies, blockers and escalations Run weekly governance reviews, status reviews and stakeholder communication cadence Manage gate checklist approvals, quality checkpoints and closure documentation Consolidate updates from engineering, content, QA and business teams for unified reporting Prepare weekly, monthly and executive-level reports covering status, KPIs, risks and delivery health Support workload planning, capacity planning and prioritization discussions Ensure action items, review comments and stakeholder feedback are tracked to closure Maintain documentation such as project trackers, status dashboards, meeting notes and reporting artifacts Partner with customer stakeholders and internal teams to improve delivery discipline and visibility Required Skills Strong PMO project management experience in digital web, CMS or marketing operations projects Experience managing multiple parallel requests, stakeholders and delivery timelines Strong governance, reporting, risk management and escalation handling skills Experience in intake management, backlog tracking, prioritization and project lifecycle management Ability to build and manage dashboards, status reports, trackers and executive summaries Strong communication and coordination skills across business, engineering, QA and operations teams Experience with tools such as WorkFront, Azure DevOps, Jira, Excel, Power BI, SharePoint, Teams Strong attention to detail in tracking deliverables, approvals, dependencies and closure items Ability to work with onsite and offshore teams in a structured delivery model Preferred Skills Experience in web operations, content operations (AEM, WordPress) or digital platform delivery Familiarity with SLA/KPI reporting and service delivery governance Experience supporting Microsoft or other enterprise-scale delivery environments Basic understanding of release planning, QA gates, localization handoff and web publishing lifecycle Experience in process improvement, automation or AI-assisted reporting Education Bachelors degree in Engineering, Computer Science, Business or related field. PMP, Scrum, PRINCE2 certification is a plus. Experience Range 8 years for PMO Lead/PMO Manager; 5 years for PMO Analyst/PMO Coordinator type roles. Salary and Benefits The salary range for this position is: $100,000 - $110,000 annually. Actual compensation within the range will be dependent upon the individual's skills, experience, performance and internal equity. Benefits and Perks include: Comprehensive Medical Plan Covering Medical, Dental, Vision Short Term and Long-Term Disability Coverage 401(k) Plan with Company match Life Insurance Paid Paternity and Maternity Leave The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation. Disclaimer The compensation and benefits information provided herein is accurate as of the date of this posting. LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law. #J-18808-Ljbffr LTM