Customer Success Manager (Fully Remote)
$90k - $115kFrontline Wildfire Defense System
Lead the Customer Success team and Wildfire Response Specialists during active fires. Build 24/7 coverage, on-call rotation, and escalation paths for calm customer support. Key Responsibilities: Hire, coach, and manage the team, fostering ownership and care. Own support SLAs and partner with Engineering and Product to improve outcomes. Salary $90,000-$115,000 plus medical, dental, vision, 401(k), and flexible time off. Remote-first with work-from-home stipend and company-provided equipment. Frontline Wildfire Defense Frontline builds wildfire defense systems combining exterior sprinklers and connected software to protect homes from ember ignition. Founded in 2017, the mission-driven company was named a TIME Best Invention 2025. #J-18808-Ljbffr
Vacancy posted 1 day ago
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