Assistant Manager

Sports Bar Restaurant Assistant General ManagerKnow what it's like to be in the stadium on game day? Then you know what it's like to work at Buffalo Wild Wings. It's fun. It's fast-paced. We're at the top of our game – and we want to keep it that way. So, we're constantly upping the ante, providing the ultimate experience for our fans. And, of course, it's our people that bring that experience to life.Game DayThe Assistant General Manager (AGM) position creates legendary experiences for guests and team members through the management of Shift Managers, Servers, Bartenders, Service Assistants and assumes full responsibility for the sports bar in the General Manager's (GM) absence. The AGM is directly accountable for all guest related metrics for Servers/Bartenders and focuses on overall improvement of guest engagement tactics.We'll Provide The Playbook, Here's What You Bring To The Table:You know the business. You have a general knowledge of labor laws, health codes, safe food handling and sanitation, responsible alcohol service, safety and security systems and procedures, computer operations.You know the plays to win the game. You can manage and direct work of others, champion change and analyze a Profit and Loss statement.You have the education and experience. You're a high school graduate or similar. Extra points if you bring a bachelor's degree, have 4-5 years of management experience and previous Restaurant Manager experience.You're Team focused. You have a passion for training and developing your Team.Brag FactorYou'll be working for the hottest brand around and have tons of fun doing it. As an Assistant General Manager, you'll be eligible for monthly and quarterly bonuses and a comprehensive benefits program. You will have the resources to be at the top of your game. Everything that we put into developing sauces for our famous wings, we put the same vigor into developing and growing our Restaurant Managers. Do you aspire to become a General Manager? Whatever your career goals are, we'll help get you there. Did we mention that you'll never miss a sporting event ever again?Job Type: Full-timeBuffalo Wild Wings is in Equal Opportunity Employer. Race, color, religion, age sex, disability, marital or veteran status, Place of national origin and other categories protected by law are not factors in employment, promotion, compensation and working conditions. WE ARE AN EQUAL OPPORTUNITY EMPLOYER COMMITTED TO HIRING A DIVERSE WORKFORCE.Responsibilities of a General ManagerManaging daily restaurant operations and shift executionSupporting and supervising managers and front-of-house staffRecruiting, interviewing, hiring, and onboarding employeesTraining, coaching, mentoring, and developing team membersConducting performance evaluations and providing feedbackHandling employee concerns, disciplinary actions, and terminationsEnsuring compliance with food safety, alcohol service, and health regulationsMaintaining compliance with company policies and labor lawsDelivering exceptional guest service and resolving customer concernsMonitoring guest satisfaction and implementing service improvementsManaging labor scheduling and staffing levelsControlling labor costs and front-of-house operating expensesOverseeing bar cost of sales, discounts, comps, and voidsSupporting sales growth and restaurant performance initiativesExecuting promotional campaigns and new product launchesLeading pre-shift and post-shift meetingsMonitoring service standards and operational efficiencyCompleting managerial reports and administrative tasksSupporting certified trainer selection and team developmentAssuming full operational responsibility in the General Manager's absenceAssistant Restaurant Manager Job Requirements:Commercial awarenessConfidenceResourcefulnessOrganizational skillsTeamworking skillsVerbal communication skillsNumerical skillsExcellent IT skillsEnthusiasmExecutive skillsProblem-solving skillsShowing initiativeSetting a good exampleCompany IntroductionIT ALL STARTED 35 YEARS AGO WITH TWO GUYS DRIVEN BY HUNGER The year was 1982. Jim Disbrow and Scott Lowery had recently moved to Ohio from Buffalo, New York. All was fine until one day when the two were craving wings. Not just ordinary wings, but authentic Buffalo, New York-style chicken wings. With none to be found nearby, Jim and Scott had two choices: road trip to New York, or open a wing joint close to home. Lucky for us, they chose the latter. Hence, the beginning of Buffalo Wild Wings & Weck, now Buffalo Wild Wings®, the welcoming neighborhood atmosphere with a front-row seat for every sports fan that offers 21 mouth-watering signature sauces and seasonings.